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Social Media Customer Service: Everything You Need to Do it Well

Hootsuite

Social customer support increases customer confidence and loyalty. 57% of consumers said customer service increases brand loyalty. Create social media guidelines. But it’s no less important to have social media guidelines in place. — Starbucks Coffee (@Starbucks) August 30, 2020.

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The complete guide to YouTube Live in 2021

Sprout Social

The content of your livestream should adhere to YouTube’s Community Guidelines and Terms of Service. If you fail to meet the guidelines, YouTube may restrict your content or remove it from the platform altogether. Note: This feature is only available to creators with more than 1000 subscribers and no Community Guideline strikes.

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Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

Rewarding badges and points systems on your intranet – social scorecards – could be the turning point for turning your enterprise 2.0 Daniel proposed that we set up Foursquare style badges to encourage staff to contribute and use the internet. Badges for no missed sick days would be a good start. The Game of Work.

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How to Use Instagram’s New Live Rooms Feature

Later

Users who’ve had live accessed revoked because of Community Guideline violations will not be able to join a Live Room . This is a great way to get insight into your community and their pain points, and can increase brand loyalty as they’ll feel heard. . Easily find tagged photos and videos with Later: #5: Interactive Classes.

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What is the Clubhouse App? And is it Right for Your Business?

Hootsuite

When you first enter a room you’ll automatically be a listener, which means your mic isn’t on or available, and you won’t be able to contribute to the conversation unless you raise your hand (by tapping that icon in the bottom right) and a moderator (one of the folks with the green badge) invites you to the “stage.”