article thumbnail

9 Exciting Instagram Features Coming in 2020

Later

Badges on Instagram Live. And if that isn’t enough, Facebook is also testing ways to make it easier to earn rewards with businesses you love by enabling you to connect your loyalty programs, like the points program at your local cafe, to your Facebook account. Instagram Feature #4: Badges in Instagram Live. Facebook Shops.

Features 109
article thumbnail

9 Exciting Instagram Features Coming in 2020

Later

Badges on Instagram Live. And if that isn’t enough, Facebook is also testing ways to make it easier to earn rewards with businesses you love by enabling you to connect your loyalty programs, like the points program at your local cafe, to your Facebook account. Instagram Feature #4: Badges in Instagram Live. Facebook Shops.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

Facebook Messenger Etiquette for Brands: 10 Things NOT to Do

Hootsuite

Some brands are using Facebook Messenger to drive loyalty and sales. Businesses that have a response rate above 90% and response times under 15 minutes can earn a “very responsive” badge. To earn the badge, start by following these Facebook-recommended practices. . But millions more aren’t.

Brands 145
article thumbnail

The complete guide to YouTube Live in 2021

Sprout Social

With social distancing continuing as the norm, an increasing number of businesses are using YouTube Live to host events, workshops, Q&A sessions and more. In 2020, 70% of people used YouTube to watch online replacements of live events. As a way to promote your YouTube Live event , consider showing a trailer. Does it work?

YouTube 130
article thumbnail

How to create a “meet the team” social media post series

Sprout Social

By pulling back the curtain to reveal the people behind your events, customer care and new product launches, you become more than just a brand that delivers a product or service. Your followers are more likely to forge emotional connections with people they relate to, and emotional connections lead to brand loyalty.

Meeting 97
article thumbnail

8 Popular Instagram Trends of 2020 (So Far!)

Later

Given this surge in live streaming, Instagram announced several new features for Instagram Live , including a new button to upload your Instagram Lives directly to IGTV when you’re done, the ability to watch live broadcasts on desktop , and support for businesses and creators with Instagram Live Shopping and Instagram Live Badges.

Trends 110
article thumbnail

10 Inspiring Examples of Amazing Brand Communities

Social Media Strategies Summit

According to a survey from Vanilla Forums , 58% of brands say their communities improve customer loyalty. Multinational beauty retailer Sephora started Beauty Insider as a straightforward loyalty program in 2007 before pivoting to a full-blown community ten years later. 46% will remain loyal even after a negative experience.

Examples 231