article thumbnail

How Atlassian uses Sprout to enhance Social Media ROI

Sprout Social

I spoke with Loren Siegel Atlassian’s Community and Social Engagement Senior Team Lead to learn how Sprout helps her team execute premier social customer care, boost team productivity and understand their audience to craft better community connections. Atlassian started using Sprout Listening in 2019.

article thumbnail

Post Performance Report: Brands transforming social customer care

Sprout Social

Engaging with posts and comments in a way that feels genuine and authentic. Jira by Atlassian: Your new work BFF just entered the chat Jira’s social customer care persona might be described as “your work BFF.” They’re quick to reply to customer mentions with witty comments and affirmative messages.

Insiders

Sign Up for our Newsletter

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Trending Sources

article thumbnail

What marketers need to know about managing social media through an economic downturn

Sprout Social

Dietrich is a former CMO, most notably the head of marketing who took Atlassian public in 2015. How active are your competitor’s mentions, tags and comments? Encourage conversations in the comments, keep community Facebook groups alive and active, and engage with accounts of all sizes. What does that preparation entail exactly?

article thumbnail

11 Facebook Principles That Will Improve Your Marketing

Rebekah Radice

Atlassian , makers of JIRA (a tool we use daily) and HipChat, nailed this idea. Atlassian’s video shows that they do what they say , use the tools they build, and embody their values. In social media, almost every interaction… …Be it a like, click through or comment – is measurable. Embrace Transparency.

Facebook 116
article thumbnail

Enterprise 2.0: social scorecard and social media karma

Laurel Papworth

I can’t remember the actual badges but it was something like Video Hero for people who rate or comment on Corporate Videos on the intranet, and so on. A point for every comment you make, a point for every video uploaded etc. Commented 1000 times? Atlassian Confluence wiki karma. Badges for levelling rewards.

Badge 108
article thumbnail

11 Facebook Principles That Will Improve Your Marketing

Rebekah Radice

Atlassian , makers of JIRA (a tool we use daily) and HipChat, nailed this idea. Atlassian’s video shows that they do what they say , use the tools they build, and embody their values. In social media, almost every interaction… …Be it a like, click through or comment – is measurable. Embrace Transparency.

article thumbnail

NEASC Best Practices for Electronically Offered Online Degree and Cert. Programs - Delhi Computer Information Systems (CIS) - Confluence

Buzz Marketing for Technology

They will be subject to periodic review by the regionals, individually and collectively, who welcome comments and suggestions for their improvement. How successful is the programs interactive component, as indicated by student and instructor surveys, comments, or other measures? Add Comment. Atlassian news.

System 100