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The 13 Social Media Customer Service Stats You Must Know

Convince & Convert

And it’s exactly why you should focus on providing holistic customer service through social media. On social media, most customers just want to be heard and understood. Not sure how to provide great customer support via social media? 13 Social Media Customer Service Stats You Must Know 1.

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5 Easy Ways to Organically Increase Your App Downloads and Lift Rankings

SocMed Sean

He graduated with honors from Columbia University with a degree in Marketing and Advertising Previously, he worked as a content marketing manager for a tech software firm. Mobile applications often provide ease of access to information, as you don’t have to open your browser every time and type the long website address.

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How to Use a Marketing Gantt Chart (with Free Template Download)

Oktopost

Download Your Free Gantt Chart Template for Marketing Teams. Today, Gantt charts can be created with a wide variety of platforms and software applications, and you can always customize them to meet a project’s unique needs. Download Your Free Gantt Chart Template for Marketing Teams. Email Address. Email Address.

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How to craft a data-driven social media resume that stands out (template included)

Sprout Social

Now, in some fields at least, there’s more room for creativity and personality in these one-sheeters—cue a collective sigh of relief for anyone creating a social media resume. When it comes to the bustling field of social media, it pays to stand out. The do’s of a social media resume.

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How to Make Money as a Freelance Social Media Manager

Hootsuite

Working as a freelance social media manager can provide a lot of freedom. Luckily, social media management can be done from anywhere, as long as you have access to a reliable Wi-Fi connection. Bonus: Customize our free, professionally designed resume templates to land your dream social media job today.

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How to Target Users of Specific Software with LinkedIn Ads

Webbiquity SMM

Here’s how you can upload audience lists to LinkedIn to target users of any software (or specific technology) that’s relevant to your business. And by targeting users of a specific software you’ll have very unique knowledge about the audience you are targeting. How to extract a list of companies/websites using this software.

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How to Take a Collaborative Approach to Managing Social Accounts Across Higher Ed Departments

Social Media Strategies Summit

Higher education social media marketers face unique challenges. Far from managing accounts for one or two brands and sub-brands, they might be responsible for managing social media profiles across dozens — or even hundreds — of different departments. Nykiera Thomas , Social Media Coordinator, Oakland University.