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7 Tips to Create an Efficient Social Media Workflow [Templates]

Hootsuite

Bonus: Download our bundle of free customizable social media workflow templates and set up a clear approval process for your team in minutes. to make sure it meets the brand’s standards and any applicable regulations. We’ve put together a set of easy to use, fully customizable templates to help you get started.

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How to create better social listening queries

Sprout Social

Smaller brands and businesses in crowded industries can benefit from a variety of social listening applications—you just have to think beyond brand health. Sprout’s Social Listening tool offers a variety of Topic Templates to help users get started with query creation.

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How to Take a Collaborative Approach to Managing Social Accounts Across Higher Ed Departments

Social Media Strategies Summit

Jenny Li Fowler at MIT has demoed “a ton of new tools,” from Airtable to Discord to Gilded. Ohio State has a process for all institutional social media applications whereby anyone wanting to create a new account has to complete a Qualtrics form that outlines the following: Their goals for the account. What unit they’re in.

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FAQ Chatbot: The Best Way to Save Time on Customer Service

Hootsuite

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Often, these chatbots are used on websites or in customer service applications. Get the template now! Request a Heyday Demo. What is an FAQ chatbot? Source: Major Tom.

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Analyze earned and owned data to measure the true impact of social on your business

Sprout Social

Measuring brand health may be the most popular application of social listening, but there are a myriad of other ways you can use earned data to glean powerful business insights. If you’re interested in learning more about how social data can elevate your business strategy, click here to request a demo from a Sprout representative.

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Conversational AI: What It Is, Why You Should Care and How to Do It Right

Hootsuite

Bonus: Get a free, easy-to-use Customer Service Report Template that helps you track and calculate your monthly customer service efforts all in one place. Conversational AI applications are often used in customer service. Request a Heyday Demo. What is conversational AI? answer questions). Improve response times and save time.

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Everything You Need to Know About Chatbots for Business

Hootsuite

Machine learning is a kind of AI that allows software applications to accurately predict outcomes on their own. Get a free Heyday demo. When it comes to Shopify apps, Gobot stands out from the crowd with its templated quizzes. Get a free Heyday demo. NLP is how computers can process and analyze human language.

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