Waxing UnLyrical
MAY 8, 2013
Last week I had to take my MacBook Pro in to the Apple store. Her voice said, “Sure,” but then she proceeded to make me feel as uncomfortable as I’ve ever felt in a retail outlet. Neither did most of the Apple staff I encountered that day, as I noted earlier. Thrilled with Square. Cultural differences, maybe?
Waxing UnLyrical
MAY 13, 2019
Fast Retailing. Continuous customer feedback is the bedrock of innovation because companies that listen innovate. They include: Adobe Systems. Align Technology. BlackBerry (now trying to listen). Hindustan Unilever. IHS Markit. Regeneron Pharmaceuticals. Salesforce. Service Now. Tesla, and. Workday.
Waxing UnLyrical
APRIL 16, 2011
Which should not have been that difficult, it certainly wasn’t the first time around, hello Apple! So having had to cough up the full retail price of the phone, you can bet your bottom dollar that the new one has insurance on it. I finally got a new iPhone and then spent about five hours setting up my email, contacts, etc.
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