How to Cut Costs with Your Own Support Community
Techipedia: Tamar Weinberg
JUNE 19, 2012
You have the opportunity to build a library of content populated largely by your own customers. Support communities—forum sites, wikis or any venues that include user-generated content—are surprisingly self-sufficient. Everyone from Apple to Starbucks leverages online communities to impact their businesses. It’s Worked Before.
Let's personalize your content