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Social Pros 16 – Jay and Eric Strike Back

Convince & Convert

Huge thanks to data-driven social media management software company Argyle Social for their presenting sponsorship, as well as Infusionsoft , Janrain , and Jim Kukral at DigitalBookLaunch. Jay : I mean it’s a focus group of one at that point, is it not? government, or Apple for that matter. The RSS feed is: [link].

Yahoo 115
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Omnichannel customer experience: exploring seamless customer journeys

Sprout Social

Conducting interviews with individual users or focus groups Analyze customer support tickets and online reviews to get insight into satisfaction levels. Use automation software to automate and optimize your omnichannel marketing campaign across different platforms. Talk to stakeholders who regularly interact with customers.

Loyalty 119
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Seth Godin on Steroids: Here’s My Evernote Password

Viper Chill

A Simple Idea That Helped Quicken Software Reach 70% Marketshare. Of course, most users were not only balancing their checkbooks within eight minutes but also discovering that they couldn’t live without this software. Today, Apple is the most valuable technology company in the world. ” – Jimmy Wales.

Reddit 80