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Measuring Customer Experience for B2B Marketers

Oktopost

B2B organizations often are remiss in remembering B2B buyers are just B2C consumers wearing a different hat. For B2B, this means buyers expect a personalized, well-developed, enticing customer experience (CX) from first learning of your brand until closing a sale. CX has become an intrinsic part of the B2B marketing funnel.

B2B 101
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CMO Kathryn Sharfman on the Balance of Doing and Telling

Oktopost

Listen to the Podcast: If you like what you’ve heard, be sure to stay up-to-date on all B2B marketing tips, tricks and trends by following the Oktopost Community on LinkedIn. And Subscribe to B2B Marketing Now for free on Apple Podcasts , Spotify or wherever you get your podcasts!

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The Complexity Of Simplicity

Twist Image

Primarily, I''m a big fan of retail and an enthusiast of the industry. I am fascinated with the changing landscape of retail and even more enthralled with the place of shopping malls in our culture (more on that here: Do Shopping Centers Have A Future? apple employee. apple retail. retail industry.

Retail 104
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Is Smart Marketing An Oxymoron?

Twist Image

With Samsung leading these sales (close to one third of all sales) and Apple in second (at about 14% of all units), the growth may be coming from areas like Asia Pacific, Latin American and Eastern Europe, but sales have grown in all regions (according to the analysts). retail digital. retail digital. andy nulman. business book.

Marketing 109
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How Scotts Uses Social Media for Maximum Customer Support

Convince & Convert

In addition to online support and education, Scotts has in-person representatives at major retail stores such as Home Depot and Lowe’s so that customers can come in and talk to Scotts professionals about what they should do. How did you get involved in social media? ” What do you like best about social media?

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Paige Lewin on Crafting a Flawless Marketing and Sales Culture

Oktopost

Listen to the podcast: Or catch us on Apple Podcasts , Spotify , or YouTube. Watch the recording: Want to hear more from renowned B2B marketing leaders? Radically Transparent is a podcast geared towards the modern-day B2B marketer. Leave a rating and review on Apple Podcasts by heading on over to the Library Tab under Shows.

B2B 12
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How to build a B2B social strategy (that isn’t boring)

Sprout Social

Reality check: B2B social media is here to stay. In fact, recent statistics note that social advertising is practiced by a staggering 83% of B2B marketers and is second only to search engines in terms of success. From nurturing customers to flexing your industry influence, the social space has a ton to offer B2B brands.

B2B 145