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The Fifteen Classes of the Social Business Software Suite (Q4, 2010)

The social software space has ballooned into a disparate set of technologies, data types, and over 1000 vendors confusing buyers. Frequently mentioned vendors include Radian6, Alterian, ScoutLabs, Visible Technologies, Cymfony, there are over 145 known vendor s. See how I segment these vendors into specific sub classes. The most common vendors include Gigya and Janrain.

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100 Media Monitoring Tools for PR

The Verismo methodology captures the essential elements of successful communications: Visibility, Reputation, Influence and Sentiment. Power’s technology provides multiple levels of analysis, creating a broad, yet detailed view of the conversation landscape. Jive enables real-time visibility of competitor issues and commentary. Discover product gaps and vulnerabilities.

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