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45 of the Best Social Media Analytics Tools

agora pulse

We’ve culled the best social media analytics tools to save you the time and pain of sifting through everything out there. With the right social media analytics tools, you can collect and evaluate meaningful data and help your company or clients make smarter decisions. Social Media Analytics Defined. BrandMentions.

Analytics 179
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9 Chatbot builders to enhance your customer support

Sprout Social

NLP works synergistically with functions such as machine learning algorithms and predictive analytics. Analytics and reporting Understanding how users interact with your chatbot and identifying areas for improvement helps you optimize your chatbot performance.

Hubspot 98
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How marketing automation empowers your team, and whole org

Sprout Social

There has never been more customer, competitor or industry data available to marketing teams. And yet, with shrinking bandwidths, having the time to uncover insights from that vast sea of data is becoming less realistic. Think: sending customer emails, SMS communications, scheduling social media posts, running digital ads and more.

Team 107
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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

Messaging – Connect with customers on SMS, Messenger, WhatsApp, and more. It can be tricky to offer numerous integrations with numerous social media platforms and options for technology or data integrations, so I was surprised to see how many options Khoros offers in this area. It uses some data points such as: .

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12 Best Social Media Automation Tools For The AI Age (2023)

Keyhole.co

Besides auto-posting features and analytics, this nifty tool offers best-in-class social listening capabilities. The software offers ViralPost technology that examines audience data and automatically schedules your content for optimal engagement time. The enterprise package is customizable. Let’s look at the top options: 1.

Tools 52
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Khoros as a Social Media Management Tool: Our Honest Review

Ignite Social Media

Messaging – Connect with customers on SMS, Messenger, WhatsApp, and more. It can be tricky to offer numerous integrations with numerous social media platforms and options for technology or data integrations, so I was surprised to see how many options Khoros offers in this area. It uses some data points such as: .

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“Digitally Mature” Companies Make More Money

The Realtime Report

These companies are “using technologies like social media, mobile, analytics and embedded devices to change their customer engagement, internal operations and even their business models. Capgemini is basing these findings on two years of study covering more than 400 large firms.

Company 192