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What’s the Best Social Media Monitoring Tool? It Depends

Webbiquity SMM

SM2 provides enough social media monitoring power to be relied upon by some fairly large brands, at a price point affordable to midsized and even socially active smaller companies. It provides capabilities for capturing customer insights, response, brand management and social media outreach tracking. Share it on StumbleUpon.

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All Acquisitions, All the Time

Net-Savvy Executive

Before the discussion about the Radian6 acquisition had time to settle down, there's another acquisition. This time, it's KANA Software and Overtone , in a combination that's all about integrating customer service and analytics. Related: What Does Salesforce-Radian6 Deal Mean for Everyone Else? Here we go again.

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50 (of the) Best Social Media Guides, Tips and Insights of 2011 (So Far)

Webbiquity SMM

As social media monitoring and integration with CRM systems improves, marketers will have the metrics and analytical tools to more accurately assess the value of various social media efforts and continually improve them. For guidance on how to evaluate these tools, check out 9 Criteria for Selecting a Social Media Monitoring Tool.

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Monitoring vs Analytics [Infographic]

Buzz Marketing for Technology

So I spent the better part of January looking at every social media listening, monitoring, analytics, intelligence and insights firm I could get my hands on. FREE MONITORING SERVICES. Samepoint – This is a small firm based in NYC that provides a free service for monitoring and listening. PAID MONITORING SERVICES.