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9 Chatbot builders to enhance your customer support

Sprout Social

Advanced natural language processing (NLP) capabilities NLP capabilities like text analysis help the chatbot process and interpret human language and understand a comment contextually. It allows you to engage with customers seamlessly across various channels, including Instagram Direct Messages, Facebook Messenger, WhatsApp and SMS.

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Online & mobile disaster relief efforts for Japan

SocialFish

I scoured my Reader and fired off a few links (including some about social networks and tech companies and startups); and it seemed like a good idea to repost them here with a couple of additional ones I’ve seen since. More analysis and info from Beth Harte here ). See also Google Crisis Response.

Mobile 177
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Best Network Monitoring Tools And Software of 2020

Tweaklibrary

It also lets you control what segments of the network you want to watch by rotating between SNMP monitoring and packet analysis. Key features: Network Analysis Tool. Huawei NetStream Analysis, Monitoring, and Reporting. Deep Packet Inspection and Analysis. This program is suitable for small businesses and startups.

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Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Many social media software packages (great ebook analysis of them here) can provide highly detailed reports on the impact of social media programs. Especially in comparison to many other communication programs like traditional PR, TV advertising, outdoor advertising and others, social media actually offers pretty solid metrics.

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Best Internet Marketing Blog Posts of 2007 » Techipedia | Tamar.

Techipedia: Tamar Weinberg

Sphinn: In Depth Traffic Analysis and Advice (Blogging Fingers): Matt Jones takes a look at Sphinn in its early beta stages and gives a lot of interesting feedback. Search Marketing Tools Analytics on the Cheap: Six Free Stats Packages for the Startup or Small Business Owner (10e20): Can’t afford an expensive analytics package?

Marketing 144