article thumbnail

KM Edge: Where the best in Knowledge Management come together

Buzz Marketing for Technology

In Using Narrative to Evaluate Knowledge Programs/Activities , Dale recounts a conversation he had with author Kirby Wright: after speaking quite succinctly about the futility of using traditional measures and biased surveys to measure KM impact in complex environments, he suggested using Sensemaker. Knowledge Base. s extensive.

Web 2.0 150
article thumbnail

Blog #6.2: Narrative Storytelling Enhances Sales Performance

SalesChoice

With this complex customer landscape, sales professionals are required to sell more product portfolios, yet the buyer profile is outpacing the knowledge base of sales professionals competencies, as customers want world-class expertise at every step of customer engagement. David Snowden, Expert in Cognitive Sciences and StoryTelling.

B2B 22
article thumbnail

Can Social Tools Really Replace Email? - They Already Are! (Part II)

Buzz Marketing for Technology

Want to hire me to see if I would be able to do it or not? ;-) Here is why: " We just started using Confluence wiki at our company as a corporate collaboration / knowledge base tool, and so far it has been very cool. Do you want to try me out? I doubt it!). Previous Entry. Connect to this blog to be notified of new entries.

Tools 100