nBA Pulse: a new social analytics tool
Sherrilynne Starkie
JUNE 29, 2014
The eliminates the need to have someone watching feeds and hashtag trends all the time. Analysis of spikes. Volume spike analysis. Pulse seems to be user-friendly and to blend into other nBA monitoring packages, which could give both a broad social picture and a detailed customer experience analysis. need for screenshots.
Let's personalize your content