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Social Media News Ticker: Facebook Launches Paper, Twitter Tweaks Homepage Search, Foursquare Now Delivers

The Realtime Report

Check out this week’s summary of all the latest social media news, including changes and new features for Facebook, Twitter and Foursquare: Facebook launches mobile app Paper. Foursquare. Any social media updates we missed?

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Seven Social Media Insights on CES

Dave Fleet

By now you’ve probably had more than your fill of analysis from the many, many products and announcements revealed at the Consumer Electronics Show (CES). Raise awareness ahead of the event. The world’s tech media, from traditional to hybrid to social, gather in Vegas for this event.

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Link Love Monthly: Best of September 2010

SocialFish

What McDonald’s got wrong about Foursquare, Social Media strategy, measurement, and ethical reporting. How Participatory Cultures Are Changing Conferences, Events And Associations (Jeff Hurt). 14 tips I Learned About Collaboration at Events from ECTC (Engage365). tech analysis truth. Olivier Blanchard). Ray Van Hilst).

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Link Love Monthly: Best of November 2010 [experimental]

SocialFish

KLM surprises travelers to see ‘how happiness spreads’ (About Foursquare). The Seven Principles You Need to Know to Build a Great Social Product (TechCrunch) – I’m putting this article by Gina Bianchini, founder of Ning, under Event 2.0 To succeed in social media, set aside your marketing plan {Grow}. Outspoken Media).

Postrank 168
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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

You could be running an event and you want to track real-time mentions so you can respond to and track them. Campaign Analysis. Sentiment Analysis. ” Sentiment analysis has a bad name because it’s never 100% accurate. Historical Analysis. Real-time Insights. Price: From $97 to $447 per month.

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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Lisa Loeffler ( @LisaMLoeffler ) is Research & Analysis Lead at Convince & Convert. Over the last several years we’ve gamified checking in ( Foursquare ), eating and drinking ( Foodspotting ), investing in human beings ( Empire Avenue ), and many other categories. Leveraging the “On Hold” Experience.

CSR 127
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Please Aggravate Me: Is Gamifying Customer Service a Reality

Convince & Convert

Lisa Loeffler ( @LisaMLoeffler ) is Research & Analysis Lead at Convince & Convert. Over the last several years we’ve gamified checking in ( Foursquare ), eating and drinking ( Foodspotting ), investing in human beings ( Empire Avenue ), and many other categories. Leveraging the “On Hold” Experience.

CSR 128