Sherrilynne Starkie

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Using word clouds in communications analysis

Sherrilynne Starkie

According to Wikipedia a word cloud is a visual representation for text data, typically used to visualize free form text. Consultants often use word clouds in the analysis of conversations, online and otherwise, to help identify key issues, trends and opinions. Related posts: Using social media for research: Social Capital 2012.

Analysis 335
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Top five: The ethics of kids and tech

Sherrilynne Starkie

It includes Facebook for publishers, Google Data Studio, auto tweeting, Youtube aspect ratios and a discussion of tech industry ethics in targeting children. Google launches three new ways to tell data stories. Three new features in Google’s Data Studio make analysis and reporting easier.

API 150
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Study shows social media drives sales

Sherrilynne Starkie

Research released today by LoyaltyOne and two leading North American academic institutions provides the long-awaited proof that social media interaction between a customer and a brand drives immediate and long-term sales increases. The Air Miles program logo in Canada since 2009. Photo credit: Wikipedia).

Study 377
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What the heck are social media consultants and what do they do all day?

Sherrilynne Starkie

Research is a key part of developing a strategy and keeping a program on track. A competitor analysis is often done too. A social media consultant spends a lot of time looking at data. It means looking at outputs, examining the data, doing the analysis and explaining insights clearly.

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Podcast Playlist: A mix of motivation, news and entertainment

Sherrilynne Starkie

According to Edison Research, Canadian podcast audiences tend to spend more than six hours weekly listening to their favourite shows. They are short, and he makes the concepts of data analysis really accessible. Podcasts great way to keep on top of social media and industry trends and news. The information he shares is useful.

News 170
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Social media: the ultimate skills cheat sheet

Sherrilynne Starkie

Research Skills. Traditional Research Provides insight to inform strategy and creative. Conduct stakeholder/key informant interviews and focus groups, interpret survey and poll data, document reviews. Online research Provides insight to inform strategy and creative and tactical adjustment on the fly. Community Management.

Skills 334
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Analytics: what are you really learning?

Sherrilynne Starkie

Most agreed that it’s pleasing to see those numbers go up, almost no one from the group made any further use of the data. Good strategy is driven by data, research and analysis. It takes digging deeper into the data, past the top line metrics to get the real insight that matters.

Analytics 380