Sprout Social

AUGUST 26, 2021

They’re the best airline, even in crisis mode! Travelers, for example, may have a favorite airline and are eager to share what makes them a frequent flier of one airline over another. Travelers, for example, may have a favorite airline and are eager to share what makes them a frequent flier of one airline over another.

Research 144

Research Social Media Airlines Marketing 144

Sprout Social

MARCH 16, 2021

The National Retail Federatio n forecasts the highest growth in retail spending in 17 years in the coming months as more people are vaccinated and the economy reopens. Fake spring and second winters aside though, it’s safe to say we’re all eager to get out of our homes and celebrate outside after a year spent in lockdown.

Questions 115

Questions Travel Brands Retail 115

Social Media Strategies Summit

MAY 10, 2019

The mega furniture retailer is well known for keeping prices low by letting customers manage their own experience. In 2017, Sephora was the number 1 beauty retailer in the world, boosting growth and profitability at a time when many retailers were closing their doors. Source: Retail Wire. Source: Medium. Source: Shopify.

Brands 109

Brands Retail Marketing Mobile 109

Sprout Social

FEBRUARY 18, 2020

Airlines have some of the busiest social media notifications around and it helps to keep an eye on brand keywords. Because of listening tools, Alaska Airline was able to quickly respond to a customer’s tweets that didn’t directly mention them. — Alaska Airlines (@AlaskaAir) February 5, 2020. I'm sorry for any trouble!

Social Media 135

Social Media Strategy Brands Airlines 135

Adam Cohen

MARCH 30, 2011

With each passing conference and industry event, the perennial mainstays of social media case studies tend to remain the same: Dell, Comcast, Southwest Airlines, Starbucks. 10 Quick Tips for Retailers to Engage in Social Media Right Now (44). How do you define success with leveraging social media? Photo credit: cayusa via flickr.

Social Media 244

Social Media Airlines Sentiment Conference 244

Convince & Convert

APRIL 22, 2014

This brand has built a business on selling luggage that airline passengers never claimed. The Goal Since Unclaimed Baggage has one a retail location—no online store component—their goal was to connect with bloggers who were in a 2-3 hour radius of their location. Let’s dive in and see how they worked with bloggers.

Brands 156

Brands Blogger Retail Case Study 156

Laurel Papworth

SEPTEMBER 24, 2012

Airline staff greet me by name and not just because I’ve left my conference name tag on my jacket. So when I’m in a new city and looking for a place to eat, I amble down the street to see what I can find.

Retail 80

Retail Social Media Foursquare Badge 80

Firebelly

NOVEMBER 15, 2012

We know retailers that monitor complaints for their competitors, then offering those customers immediate help. This is a major issue for retailers who have thousands of locations. . But not so much for airlines, phone companies, B2B companies and retailers. . The Oracle Debacle.

Social Media 241

Social Media Hotels Retail Airlines 241

Socialmedia.biz

FEBRUARY 24, 2019

In 2011, 60% of consumers with purchasing intent were using various social media platforms for researching products, learning more about a specific retailer and reading product reviews. In layman terms, any form of marketing, social media or otherwise, is measured against the profit you generate and the overall cost of operating a business.

ROI 132

ROI Social Media Airlines Proposal 132

Convince & Convert

NOVEMBER 14, 2013

This campaign could have easily come from a tourism board, an airline, or a hotel chain. Companies with a retail location or hosting an event could create designated photo spots to encourage image generation, potentially even tied to a contest or sweepstakes.

Project 153

Project Instagram Tourism Airlines 153

agora pulse

DECEMBER 20, 2016

And the floral retailer isn’t relying solely on chatbots to enhance the shopping experience. Clothing retailer Spring is giving consumers their very own personal shopping assistant on Facebook Messenger. KLM Royal Dutch Airlines. KLM Royal Dutch Airlines is expanding customer choice again with the help of Facebook.

Examples 60

Examples Airlines Facebook Retail 60

Twist Image

SEPTEMBER 19, 2014

When you visit your big box electronics retailer, it''s hard to make headway on which TV to buy. I found myself with an extended flight delay (it happens) and I was waiting in an airport lounge (airline, lounge and location won''t be mentioned). electronics retailer. Marketers often think they''re being smart. But it doesn''t.

Airlines 81

Airlines Retail Travel Instagram 81

Ignite Social Media

AUGUST 10, 2017

Prizes include: A trip to Maui (@hyattmaui) for you and your +1, a $5,000 gift card to the retail location where the winning pint was purchased, and Halo Top to sponsor a wish in partnership with The Make-A-Wish Foundation. With all the drama surrounding airlines these days, we have to give it to Delta. No purchase necessary.

Social Media 87

Social Media Airlines UGC Hashtag 87

Webbiquity SMM

SEPTEMBER 1, 2016

A major home-goods retailer recently required some help authentically connecting with consumers in the Middle East and North Africa (MENA). Beyond MENA, a UK e-retailer recently reached new Japanese customers through its localized Japanese Facebook page. They benefited from a cultural fluency approach.

Marketing 100

Marketing Metadata Retail Airlines 100

Buffer Social

MARCH 19, 2020

Delta airlines has been great at communicating with its customers on social media over the past week-or-so. Patagonia made the decision to close its retail stores on Friday, March 13, 2020: In its announcement, Patagonia made sure to over-communicate and provide customers with plenty of information about how it is dealing with COVID-19.

Social Media Management 98

Social Media Management Social Media Retail Team 98

Techipedia: Tamar Weinberg

JANUARY 15, 2013

The most successful companies build their products on their purpose, whether it is Southwest Airlines striving to bring affordable air travel to everybody, Apple to create a seamless and stylish user experience, or Dyson to re-invent what we use every day and make it better.

Press Release 192

Press Release Airlines Skills Retail 192

Keyhole.co

JUNE 19, 2023

based airline has a dedicated social monitoring team for all platforms, 24/7, responding to customer queries, complaints, and compliments. Qatar Airways This airline is well-known for its outstanding social media customer service. Let’s have a look at brands that excel at this. JetBlue Airways This U.S.-based

Social Media 52

Social Media UGC Content Loyalty 52

Convince & Convert

MAY 3, 2013

In addition to online support and education, Scotts has in-person representatives at major retail stores such as Home Depot and Lowe’s so that customers can come in and talk to Scotts professionals about what they should do. Scotts is very targeted in trying to make real connections, a la the Southwest Airlines approach.

Social Media 130

Social Media Retail Education Airlines 130

Twist Image

OCTOBER 25, 2011

If you're in line at your favorite retailer and you're wondering why they don't open up a second cash register, you're just a tweet away from holding that company responsible for their store policies. " What does security have to do with the airline? I was stuck at the security line for over two hours!" Answer: nothing).

Hotels 109

Hotels Loyalty Airlines Reputation 109

Social Media Marketing

MAY 8, 2013

American Airlines has introduced a Klout perks program , giving a one-day pass to their Admirals Club to anyone with a Klout score of 55 or higher. Being a community manager is more than just posting to social networks on behalf of brands. Here are eight different roles that community managers must play on any given day.

Social Media 160

Social Media Automotive Klout Flipboard 160

Talkwalker SM

MAY 26, 2016

in returns, or even higher if you are in the food, retail or travel industry (2015, The Shelf ). Products presented by visual influencers perform significantly better than others, especially apparel (6.4x more sales), jewelry (2.4x ), footwear (1.7x ) and beauty products (1.6x) (2015, The Shelf ).

Analytics 68

Analytics Influencer Apparel Airlines 68

Proactive Report

OCTOBER 30, 2011

25% of the UK retailers with a Twitter account responded to a question posed to them. 17% of UK retailers on Facebook respond to positive comments left on their walls; that figure dropped to 11% for negative comments.

Social Media 95

Social Media Airlines Retail Social Graph 95

Writtent Blog

MAY 27, 2021

8] After the Government lifted the foreign ownership limits on Indian airlines to 49% from the previous 40%, the airline moved to raise funds via an IPO.[31] 34] The airline started its first international, long-haul flight to London in May 2005[35] with two-class Airbus A340-300s sub-leased from South African Airways.[36]

Insurance 40

Insurance Airlines Committee Software 40

Kikolani

JUNE 20, 2012

One wanted me to write for their airline magazine. One top national retailer hired me to write articles for their newsletter for business owners. For instance, I’ve listed white paper writer, newsletter writer, retail writer, and business writer among my skills. Post regular updates.

LinkedIn 126

LinkedIn How To Skills Retail 126

Bill Hartzer

JANUARY 14, 2014

retailers, macys, tj maxx. travel: airlines, delta. Who didn’t apply for new TLDs? finance, Mastercard and Wells Fargo. celebriities. Kardashians. Strategy: Robust consumer experience for data mining. Strategy: Content distribution – displacement of cable as channels of the internet. Who filed for new TLDs?

Domain Name 84

Domain Name Airlines Insurance Microsoft 84

Twist Image

MARCH 21, 2012

He'll complain about politics, the weather, the airline, the airport, the security and the shoe shining session usually ends with the line, "this will be the last day that I am shining your shoes. I've known him for close to a decade and he spends his time shining shoes by complaining to every patron who sits in his station.

Bazaarvoice 105

Bazaarvoice Airlines Retail Policies 105

Talkwalker SM

SEPTEMBER 7, 2016

As a fashion brand, it’s hard to stand out on Instagram because of the amount of competition – retail and luxury brands are the most represented sector on the social network. According to Talkwalker’s social media analytics , 37 of Dior’s 72 Instagram posts were videos. between July 27th and September 8th , 2016).

Instagram 60

Instagram Brands Sports Travel 60

Pixlee

DECEMBER 29, 2017

Notable brands from the 2017 conference included: United Airlines, Airbnb, Trip Advisor, and Intercontinental Hotel Group. With the goal of helping companies to compete for bookings like digitally native brands, they’ll bring together key stakeholders across different verticals and discuss marketing and social media strategies.

Travel 40

Travel Conference Tourism Forums 40

Sprout Social

JANUARY 22, 2024

In American Airlines’ series, GenAIRations , the airline shares stories of families who have built multi-generation careers at the company. Take recommendations Finding the right people to spotlight can be a huge challenge in larger orgs, especially multi-location brands (like restaurant chains, airlines, retail, etc.)

Engagement 116

Engagement Social Media Airlines Authentication 116

Pixlee

DECEMBER 29, 2016

Notable brands from the 2016 conference included: United Airlines, Trip Advisor, Twitter, and Intercontinental Hotel Group. With the goal of helping companies to compete for bookings like digitally native brands, they’ll bring together key stakeholders across different verticals and discuss marketing and social media strategies.

Travel 47

Travel Conference Tourism Hotels 47

Webbiquity SMM

FEBRUARY 28, 2011

Airline. • Morgan Johnston – Manager Corporate Communication at JetBlue Airways. • Bowen Payson – Manager of Online and Digital Marketing at Virgin America. It’s also possible there may be errors in my list; please let me know in the comments or through my Twitter if you find any, and I will correct them. Anyway, on to the list!

List 155

List Twitter Brands Microsoft 155

Mindjumpers

JUNE 29, 2012

The most socially devoted industry next after telecommunications is airlines followed by finance, retail and fashion. KLM Airlines. Within the airlines industry, the Facebook page of KLM Royal Dutch Airlines is the one with the highest response rate of 94.14%.

Industry 270

Industry Airlines Telecommunications Engagement 270

Sprout Social

MARCH 16, 2023

For example, maybe you’re completely loyal to the airline whose customer service rep magically found you the perfect flight. Even in the face of price increases and flight cancellations, you’ll never book with another airline again. Social media response rates vary by industry, with an average overall response rate of 34%.

Metrics 100

Metrics Social Media Sentiment Airlines 100

Waxing UnLyrical

AUGUST 15, 2019

At this time, most marketing-related Stories focus on fitness, fashion, retail, technology, airlines, automobiles, travel, food and drinks. Instagram Stories are suited for all types of industries, yet some are bound to be more appreciated. Bottom Line. Posting a well-designed Story could be more effective than a regular feed post.

Instagram 157

Instagram Airlines Loyalty Marketing 157

ProBlogger

APRIL 23, 2018

Collaborate: Find organizations and retailers with networks of people you want to have as readers and receive value from your blog. Virgin Australia Airline features blog content for in-flight entertainment. On last one, retailers. Publications: Pitch story ideas to industry group publications, too. Meetup.com. Full Transcript.

How To 50

How To Eventful Collaboration Blogger 50

Hootsuite

JUNE 2, 2022

American Airlines’ rainbow-washed Tweet about their new fleet decorations inspired some angry reactions from people who called out the company’s donations to anti-LGBTQ organizations. corperateslavery #retail #dobetter #storemanagerlife #storemanagerlife. ? Hypocritical posts raise hackles, too. alwaysmrsgundel.

Social Media 145

Social Media Tips HootSuite How To 145

Devumi

DECEMBER 26, 2014

Delta – Delta Airlines. It seems like everyone gets mad at airlines. Or more in depth, like stock issues in specific stores that involve lengthy conversations: @adifandan They are still available at some #Consortium retailers. A day spent studying their account can help you figure out your own Twitter marketing plan.

Twitter 100

Twitter Brands Airlines Hashtag 100