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71% of Airlines See Mobile as the Future of Airline Payments

The Realtime Report

Mobile and social media will be a focus for airlines over the next few years, according to a recent survey from airline payment processing company WorldPay. A whopping 83% of airlines believe that improvement and deployment of new payment technology is a major business priority. photo: Wikipedia Commons.

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How to Save On Business Expenses

The Realtime Report

Reevaluate Your Business Travel Costs. In a world where communication technology is advancing at the speed of light, business travel is becoming less and less necessary. That said, not all business travel is avoidable. That said, not all business travel is avoidable. Streamline Your Billing Processes.

Travel 148
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The New Business Traveler

Twist Image

While it's nice to think that Skype , WebEx or Facetime removes the need for business travel, nothing could be further from the truth. The thing is, that technology can now enhance the business travel experience. One of the easiest ways to enhance your business travel experience is to heed the words of The Boy Scouts : be prepared.

Travel 104
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Dear United Airlines, Invest your money where you really need it. Customer Service

Josh S Peters

If the process of actually getting onto the flight is horrible you’re still losing customers (like me) not because you don’t have newer jets with wifi, but because you can’t do something basic like answer the phone. However there was a glaring lack of talking points about improving their customer service.

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Amsterdam’s Schiphol Airport Launches Interactive Game Powered By Instagram Photos

Convince & Convert

Hints such as airline, flight duration, and local time can assist in identifying the location, but also deduct time from the clock. The top 50 scores have a chance to win two free airline tickets to a destination of their choice. The style of UGC imagery also allows game players to see each locale through the eyes of travelers.

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A First-Class Guide to Social Media for Travel

Sprout Social

Whether you’re a hotel, airline, destination or car rental service, word-of-mouth marketing is crucial to the success of your business. From inspiration to reminiscing, travelers turn to social media throughout every step of their journey. Social media has a huge influence on travel-related purchases. 5% switched airlines.

Travel 40
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How to create a complaint management system to protect your brand reputation

Sprout Social

In this article, we’ll provide a breakdown of a complaint management system and offer tips to improve your reputation managemen t processes. Complaint management is the process of handling customer complaints within an organization. Complaint management process What is a complaint management process, exactly?