Ari Herzog

JULY 27, 2020

The White House should bail out child care , for instance, to the same intensity as it gave billions to airlines. Comments Great Ari! Child care workers are also heroes. If we remove heroes from the list, we begin to accept a life without a killer coronavirus. We can’t back down.

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Airlines Banking List Comments 91

Keyhole.co

DECEMBER 23, 2023

Thanks to its relentless perseverance and budget pricing model, the brand is now Ireland’s biggest airline and operates over 500 planes. It’s both relatable and humorous, gaining thousands of views and many comments. What sets Ryanair's social media strategy apart from other airlines? Take this YouTube short , for example.

Engagement 52

Engagement Social Media Strategy Meme 52

Convince & Convert

JANUARY 4, 2024

American Ballet Theatre Leveraging Taylor Swift audio, audience comments, and rat-tok to promote The Nutcracker – 617.2K It is possible to use trends and have it support and even further brand content. Trending audios for instance, are a great way for a brand to be relevant without diluting its message.

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Trends Brands Airlines Social Media 78

Techipedia: Tamar Weinberg

AUGUST 14, 2012

We’ll head down under and discuss what an antipodean airline is doing with social, animation and web videos. The Kiwi airline is well known for their lighthearted safety videos. Combined, Air NZ’s online and offline presence has resulted in its place amongst the top 10 of the most successful airlines in social media.

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Airlines Marketing Statistics comScore 210

Sprout Social

JANUARY 10, 2024

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. In the end, the customer said the wait wasn’t too long and even praised the airline’s friendly employees.

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Reputation System Brands Knowledge Base 103

Sherrilynne Starkie

JUNE 11, 2018

A group of engineers from eight different airlines conceived the Bowing 777 to solve their common challenges. Try it yourself, and let me know what you learn in the comments below. They are bringing in new perspectives by implementing cross functional teams and engaging outside experts. Collaboration drives transparency, Gorman said.

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Collaboration Chemicals Airlines Exercises 152

Convince & Convert

AUGUST 4, 2013

Here it is, in all its glory: We just saw a tweet from Google facts that an airline in India only hires women because they are lighter, so they save $500,000 in fuel!!! Even after the tenor of the comments went way south, and the backlash was in full-force, it took Evansville almost 24 hours to delete the post. Perhaps this one ?

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Social Media Airlines Communities Sports 150

Ari Herzog

FEBRUARY 22, 2014

Most notable was Midwest Airlines. They stopped tweeting three years ago when they were bought by Frontier Airlines. But now that you know the likes of Midwest Airlines and The Standard could be following you, do you care? If you were inspired, please add a comment and sign up to receive blog posts by email.

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Airlines Twitter Klout Class 145

Adam Cohen

MARCH 30, 2011

With each passing conference and industry event, the perennial mainstays of social media case studies tend to remain the same: Dell, Comcast, Southwest Airlines, Starbucks. …watching customers share and comment on really valuable and relevant content your team created. Most Commented. Photo credit: cayusa via flickr.

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Social Media Airlines Sentiment Conference 244

Social Media Marketing

JANUARY 26, 2012

The Airlines To my knowledge, Southwest was the first airline (or at least the most prominent early on) to get involved with social media. The other airline that's going above and beyond in social media is Virgin America. Please leave a comment with your input. That finger wag gets me every time.

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Travel Social Media Airlines iPad 165

Bare Feet Studios

JULY 2, 2008

Here’s a real life example with several free ideas I have for United Airlines , or any airline really. How over-booked are the airlines to not have a few extra seats across several flights to two different destinations? UA was willing to rebook us on American Airlines, for a flight at 8 p.m.

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Airlines Marketing Travel Hotels 40

Social Media Strategies Summit

APRIL 21, 2023

Dylan Doyle echoes these comments, saying EY thinks of trends in squares, circles, and triangles. “If Brittany highlights another high-profile social media fail: when Frontier Airlines tapped into the “Free Britney” movement by offering free flights to 100 customers called Britney. Featured image by Freepik.

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Conversation Brands Authentication Trends 130

Ignite Social Media

JUNE 12, 2017

A PR crisis can strike a brand at any time without warning – especially with today’s technology and how easy it is to have incidents recorded (looking at you, United Airlines ). Since you never know when a crisis may strike, it’s good to have a plan ready in advance to ensure you act quickly and appropriately.

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Social Media How To Airlines Communities 114

The Realtime Report

JANUARY 14, 2013

Comments Saw the ads for this during the playoff game last night —. by Frank Strong Related Stories Turkish Airlines Video Ad Tops 100 Million Views Facebook Contest: Doritos Crowdsources Super Bowl Ads Usage of Connected TVs Rose 25% in 2012.

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Crowdsourcing Airlines Film Campaign 178

Proactive Report

DECEMBER 2, 2009

The PR department has produced a simple one-sheet report that goes to the CEO each month that shows major points – followers and fans, messaging, commenting, perceptions about the brand. Employee email came in next with 18%.

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Airlines Social Media Press Release Case Study 73

Webbiquity SMM

NOVEMBER 27, 2018

At the other end of the spectrum, the reaction on Twitter was brutal when United Airlines forcibly dragged a passenger off a plane in 2017. Brand monitoring is vital, enabling marketers, PR professionals, customer service leaders and others to respond rapidly to comments or issues.

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Team Marketing B2B Airlines 160

Keyhole.co

JUNE 19, 2023

based airline has a dedicated social monitoring team for all platforms, 24/7, responding to customer queries, complaints, and compliments. Content quality: Regularly publishing high-quality content can help grab attention on social media, encouraging users to like, comment, share, or interact. JetBlue Airways This U.S.-based

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Social Media UGC Content Loyalty 52

Later

MAY 28, 2021

Just take a look at this post by JetBlue , an airline company: Developing a personality for your brand can also make your content more recognizable and differentiate you from your competitors. Live videos get an average 24x more comments than in-feed videos, so they’re worth getting creative with.

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LinkedIn Brands Marketing Airlines 100

Sprout Social

JANUARY 25, 2021

If so, what kinds of conversations are taking place in the comments section and does that influencer take the time to respond? While looking over an influencer’s content and comment threads, you can also get a sense of their level of familiarity and authority with topics your brand cares about. Does their content inspire conversation?

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Influencer Campaign How To Marketing 110

Ari Herzog

SEPTEMBER 8, 2011

If you are inspired to add a comment with your thoughts, please visit Returning to the Gravity Summit in your browser. Recent comments Recent comments. Ari Herzog provides social media marketing and editorial services. Sign up for his email newsletter and send a tweet.

Badge 132

Badge Airlines HootSuite Overview 132

Twist Image

AUGUST 14, 2012

The Halifax-based musician wrote a song and created a YouTube viral video sensation with United Breaks Guitars in 2008 after his guitar was busted during a trip on United Airlines. So, is United Airlines now a decimated brand? Do you think any less of the airline? southwest airlines. united airlines. to 3.26).

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Airlines Wikipedia Publishing Price 92

Socialmedia.biz

FEBRUARY 24, 2019

Most of the brands that you love, for example, Apple, Southwest Airlines or Sephora, recognize social media marketing to be an integral part of how they spend their money, time and resources, which brings us to a simple, straightforward conclusion: Marketing is more about efficiency and less about ROI.

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ROI Social Media Airlines Proposal 132

agora pulse

MAY 15, 2017

… even for brands smaller than say, United Airlines or Pepsi. Let us know in the comments! Third, while we’d like to think that social media community management is all this … Source. … it can sometimes turn to this … Source. Find out how your applicant has handled social media crises in the past.

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Social Media Management Questions Social Media Sample 127

Audiense

JUNE 15, 2016

Are you an airline brand looking to target holiday goers for the upcoming summer holidays? The Total Audience Platform is suited for you to target not only Twitter users, but also those who engage with gaming apps like Turkish Airlines Open Golf app, or Airline Manager. Let us know in the comments below.

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Airlines CPA Mobile Platform 60

Audiense

JUNE 15, 2016

Are you an airline brand looking to target holiday goers for the upcoming summer holidays? The Total Audience Platform is suited for you to target not only Twitter users, but also those who engage with gaming apps like Turkish Airlines Open Golf app, or Airline Manager. Let us know in the comments below. Billion People?

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Airlines CPA Mobile Advertising 60

SocMed Sean

NOVEMBER 14, 2011

photo courtesy of anitakhart on Flickr 2) Don’t allow commenting or don’t respond when comments are left – A recent, cross-industry study by socialbakers indicates that 95% of posts left on a Facebook page go unanswered. Or even worse, don’t allow them to comment at all. Start small, but plan on growing.

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Social Media Social Networking Airlines SEO 235

Rebekah Radice

APRIL 27, 2015

Whether it’s an unintentional post or an inappropriate comment, mistakes will happen. Take Southwest Airlines for example. Posted by Southwest Airlines on Wednesday, April 22, 2015. Whether it’s click, share or comment; spell it out. Facebook mistakes. Your small business has made them. They’re the missed opportunities.

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Small Business Facebook How To Airlines 131

Convince & Convert

APRIL 4, 2013

JetBlue offered people with the first name April who were flying the airline on April 1 a JetBlue credit equal to the value of their flight. A post and offer like this is sure to generate questions and JetBlue did a good job responding directly to comments within the post, while having a little fun.

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Airlines Travel Forums Curation 123

Hootsuite

JUNE 25, 2019

Turn up the likes, comments, and shares with these social media contest ideas. Like and/or comment to win. The classic “like and/or comment to win” is a tried and true way to increase engagement. Simply like and comment on this post for a chance to win???? Tag a friend in the comments 4. Share or RT to enter.

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Examples Social Media Instagram Hashtag 111

Rebekah Radice

OCTOBER 19, 2015

KLM Airlines gets this. They’re building brand loyalty one comment at a time, allowing fans to become advocates, actively recommending the airline to other prospective customers. e.g. replies on Twitter, comments on Pinterest, FB, IG photo, pin or post. Conversation rate – Tracking the conversations per post.

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Facebook Marketing Airlines Metrics 114

agora pulse

DECEMBER 20, 2016

KLM Royal Dutch Airlines. KLM Royal Dutch Airlines is expanding customer choice again with the help of Facebook. Let us know in the comments below! The power of choice. Customers love when brands offer multiple ways to receive information. It means they can choose the best option that fits their lifestyles.

Examples 60

Examples Airlines Facebook Retail 60

Convince & Convert

APRIL 22, 2014

This brand has built a business on selling luggage that airline passengers never claimed. I’d love to hear about them in the comments below! Unclaimed Baggage found a new way to engage bloggers and grow their brand, while earning their place as our outreach marketing example of the month.

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Brands Blogger Retail Case Study 156

Convince & Convert

NOVEMBER 15, 2010

Why don’t more airlines. Leave your Brand Haiku in the comments. have in-air WiFi option. just like Delta does? Bonus Brand Haiku – Machete. Watched “Machete&#. Despite Jessica Alba. I wasted two hours. The next link in the Brand Haiku chain is Chris Carfi from Edelman Digital. Check out his effort right here.

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Brands Airlines Blogger Project 111

Hootsuite

SEPTEMBER 14, 2023

For example, if you’re an airline trying to assess customer satisfaction, it might be hard to discern customers’ true feelings through surveys or customer service interactions. Gather honest insights Social media intelligence helps you to gain insights that are honest and unbiased.

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Social Media Sentiment HootSuite Analysis 102

Waxing UnLyrical

JANUARY 3, 2013

Some notable companies that participate are Amazon, Home Depot, American Airlines, Bath and Body Works, Neiman Marcus, Fandango, and several others. And if you have any great money makers of your own, drop them in the comment box below. So go forth and be prosperous. Life is better when we work together!

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Crowdsourcing Price Airlines Survey 217

Hootsuite

SEPTEMBER 8, 2020

Another study found that higher-revenue airlines offer more empathetic customer care on Twitter. I won’t call the brand out here, but I recently had an experience that shook my confidence in a company, all because they ignored my comment on a social post. Until they ignored my friendly comment on a social post noting the issue.

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Social Media HootSuite Issues Team 145

Laurel Papworth

OCTOBER 30, 2009

United Airlines broke a guitar. 3 million views within 10 days, 5 800,000 views now – and 36,500 ratings (5 out of 5), 22,700 comments. In other words, it’s a typical airline stock.What do you think? This is a follow on from my posts on Cost of Inaction , also Steak and Shake and Apple vs Engadget. Mashable ).

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Cost Airlines Apple Price 99