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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

We’re reimagining that customer care experience with our acquisition of Sparkcentral , a platform that helps the world’s most customer-focused brands deliver exceptional service via social and messaging channels including SMS, WhatsApp, live chat, Twitter, Facebook, Instagram, and others. Know when to publish.

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45 of the Best Social Media Analytics Tools

agora pulse

Falcon is a social media suite that includes publishing, engagement, customer support, and listening. Hootsuite is a social media dashboard that supports publishing, monitoring, and reporting. Iconosquare is a social media tool with publishing, monitoring, and reporting. Pricing: Starts at $29 per month. Pricing: Free.

Analytics 179
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Social Media Tools, Apps, Resources and Plugins

Harp Interactive

Use HootSuite to publish content to multiple social media accounts and/or platforms including Facebook, Twitter, LinkedIn, Ping.fm (which pushes to many other platforms) and now they’ve just added WordPress functionality. It works over the data network, so you don’t need to use SMS. HootSuite features it’s own URL shortner ow.ly

Resources 243
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Preparing for the Next Disaster: The Future of #crisisdata

SocialFish

We did some research around this issue and published a white paper detailing the case for integrating time-honored emergency response expertise with real-time social input. What if we stopped thinking of the public as a liability and started empowering them to be valuable resources who can increase efficiency and make a real impact?

Ustream 162
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Is Social Media the Final Frontier of Marketing?

Techipedia: Tamar Weinberg

The reason is that people didn’t have aggregate power: they were individual voices that a news channel or a company can choose to ignore. Reply Robert Berkman February 22, 2008 at 3:17 pm You might be interested in a book on this topic–just published literally today(!)–The Again, by no means is this new.

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Best Internet Marketing Blog Posts of 2007 » Techipedia | Tamar.

Techipedia: Tamar Weinberg

Now check out the options you have for desktop publishing on WordPress, or do what I do and just stick to the web interface. Definitive List of Video Aggregator Sites (SEO Space): There are a lot of video sites beyond YouTube. This post has been brought to you by SMS Gateway software. Good choice. But is it Spam?

Marketing 144
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6 Ways to Filter Your RSS Feeds - ReadWriteWeb

Buzz Marketing for Technology

RSS is easily one of the best things to happen to web publishing in the past 10 years. ZapTXT also powers email, IM, and SMS alerts for sites like TheStreet.com. And dont look past Rasasa for RSS to SMS, IM, email. I kind of understand why they havent -- Feedburner is all about publishers and so they need to keep them happy.

RSS 270