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New at Hootsuite: Customer Care, Inbox, and Amplify Updates

Hootsuite

Time-saving workflows: This is a longer-term priority for our product teams to help customers increase efficiency, productivity, and collaboration. Use aggregate date and time-range reports to make informed decisions about how to re-engage users or optimize Amplify usage.

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Social Media Tools, Apps, Resources and Plugins

Harp Interactive

It works over the data network, so you don’t need to use SMS. Allows you to build a customized feed of made up of content your friends on other collaborative sites have shared, including news articles, photos and more. Alltop is a blog aggregator which can be searched by subject matter. Friend Feed. Technorati.

Resources 243
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45 of the Best Social Media Analytics Tools

agora pulse

With Minter analytics, you can gauge campaign results, aggregate mentions, compare your brand against competitors, and automatically send reports to clients and colleagues. SocialPilot is a tool for social media publishing, collaboration, and insights. Number of posts. Social media channels. Pricing: Starts at $9 per month.

Analytics 179
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Preparing for the Next Disaster: The Future of #crisisdata

SocialFish

I’ve always evangelized the potential of tools like Facebook and Twitter to create meaningful communities and collaborations, but now realize the true opportunity for all of us who spend our days mixing up cocktails of mission and technology: social tools + people = lives saved.

Ustream 162
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The Public Doesn't Need to Know What Gov 2.0 is, But They Do Need.

Social Media Strategery

or open gov is – but they do need to understand that their government is actively trying to do more to communicate and collaborate with them. or open gov is – but they do need to understand that their government is actively trying to do more to communicate and collaborate with them.&# is citizen-centric government.

Gov 2.0 119