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How to analyze customer reviews for brand insights

Sprout Social

Review analysis is the process of analyzing customer feedback from various sources such as social listening data, review forums, customer service data and surveys to get targeted brand insights. Competitor analysis tools , like Sprout, aggregate this data into ready-to-use reports for fast insights into your industry position.

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How AI insights improve decision making

Sprout Social

By semantically analyzing text-based reviews, a hotel review aggregator could develop a “smart” search feature that allows hotels to be filtered based on specific attributes such as breakfast quality, internet speed or proximity to nightlife, aligning directly with the traveler’s preferences.

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The case for better social media technology in 2024

Sprout Social

How social media technology has evolved Over 5 billion people use social media worldwide, and, according to Sprout Social Q4 2023 Pulse Survey data, 42% of users expect to be present on even more networks in 2024. Instead, we thoughtfully weave them into the customer experience to ensure seamless delivery of service.

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Romi Mahajan leaves Microsoft to Join Metavana as CMO

Buzz Marketing for Technology

A: After an aggregate of 9 years at Microsoft, being the CMO of a $100M dollar digital agency, and a writer, I wanted to get back to my roots in terms of “building” something that had huge customer promise and could make a dent in reality as we know it. Q: Which firehoses or APIs will Metavana be accessing during the initial launch?

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5 Alternatives to LinkedIn Elevate for Superior Employee Advocacy

Socialmedia.biz

Smarp can also automatically pull content from your social media pages and RSS feeds, so that every new post on your blog will automatically aggregate to your Smarp feed of suggested shares. You can also boost engagement and get plenty of feedback from employees by using surveys and quizzes. Image source: [link].

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5 Alternatives to LinkedIn Elevate for Superior Employee Advocacy

Socialmedia.biz

Smarp can also automatically pull content from your social media pages and RSS feeds, so that every new post on your blog will automatically aggregate to your Smarp feed of suggested shares. You can also boost engagement and get plenty of feedback from employees by using surveys and quizzes. Image source: [link].

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The Social Media Monitoring Lighthouse – A Guide on What and How to Monitor

Razor Social

Radian 6 covers over 150 million sources ranging from blogs, forums, Facebook public API, Twitter, and photo and video sharing sites. Facebook connect – This is a suite of customizable applications for polls, surveys, contact forms and a promotion builder for building applications such as contests on Facebook.