Attack of the Consumer! The Many Ways Consumers Can Put You Out of Business Online
Techipedia: Tamar Weinberg
JANUARY 17, 2012
Shopping.com, for example, will list the vendor with the combination of the lowest price and the best customer reviews first in its results. Google AdWords advertisers are increasingly being held accountable for the quality of their customer service. Social media appears to have been a godsend for angry consumers.
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