Remove Activities Remove Examples Remove FAQ Remove Metrics
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Everything You Need to Know About Ecommerce Chatbots in 2022

Hootsuite

This is because ecommerce chatbots can: Answer FAQs. Answer FAQs. FAQ chatbots can answer questions, and push customers to the next step in their user journey. Hootsuite’s Heydey , automates customer FAQs, order tracking questions, and general customer support. We’ll use Heydey as an example for this process.

FAQ 120
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Top AI use cases in marketing to elevate your 2024 strategy

Sprout Social

It’s providing them with critical brand insights from social listening to inspire engaging content, personalize customer care and dig deeper into performance metrics. For example, Sprout’s Suggestions by AI Assist feature helps you create engaging, brand-tailored posts in seconds by giving you three outgoing copy options.

Strategy 126
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How to create a complaint management system to protect your brand reputation

Sprout Social

For example, Southwest Airlines’ quick response to a customer complaint about a long bag check line reassured the unhappy client they were committed to serving them as quickly as possible. For example, Zendesk outlines five customer types : angry, impatient, vague, demanding and challenging.

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The role of artificial intelligence in business in 2024

Sprout Social

For example, Netflix uses AI to provide personalized movie and show recommendations, enhancing the user experience and engagement for its audience. By tracking essential metrics such as audience growth, engagement and post volume across various networks, marketers can benchmark their social presence against competitors.

Patterns 117
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How to Use ChatGPT for Social Media + 46 Prompts to Get Started

Hootsuite

For example, maybe you need to know the right image sizes for a certain platform. The company is active on Twitter, Facebook, TikTok, and Instagram. What metrics should we track to measure social media success? Examples of useful brainstorming prompts include: What type of content would engage my target audience?

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A 7-step checklist for the perfect product launch (using the power of social media)

Sprout Social

Sprout Social’s Listening tool , for example, scours social media for comments and posts related to your product, market and competitors based on keywords you set. Here’s an example of how this can lead to actionable insights: In the Messages tab of this topic, you can see Tweets mentioning the brands you’re analyzing.

Products 133
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Social Media Intelligence: What It Is & Why You Need It

Hootsuite

For example, marketers looking to leverage social data intelligence might track Instagram, Facebook, and Twitter conversations to measure sentiment around their brand or products. Social media intelligence can also be used to analyze demographic data , uncover trends in customer behavior , and track competitor activity.