Driving Growth with Voice of Customer Data: A Step-by-Step Approach
Convince & Convert
MARCH 28, 2024
This is where voice of customer data, or capturing and repurposing the words and phrases your customers use, comes in. But acquiring, capturing, and processing this data is one thing, what do you do with it once you have it? There are always exceptions, but I typically don’t recommend gathering data from prospects.
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