Facebook Messenger Etiquette for Brands: 10 Things NOT to Do
Hootsuite
APRIL 17, 2020
billion active monthly users in Q4 2019, Facebook Messenger is the place to be if you want to distinguish and grow your business. . Some brands are using Facebook Messenger to drive loyalty and sales. Businesses that have a response rate above 90% and response times under 15 minutes can earn a “very responsive” badge.
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