Social Pros 16 – Jay and Eric Strike Back
Convince & Convert
MAY 18, 2012
Jay : Yeah, I actually just got off a Webinar before we started the show, with Social Media Examiner , the Social Media Success Summit 2012 , and I did a session on social media crisis management, and one of my key points was that you have to understand what constitutes a crisis, and a negative tweet isn’t a crisis.
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