The Realtime Report

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Social Media Customer Service: Brands Respond More On Twitter

The Realtime Report

297% growth in the number of replies brands sent on Facebook and Twitter. 393% growth in the number of replies brands sent on Twitter. 53% of Twitter mentions were responded to…compared with just 16% of Facebook comments and posts. Is your brand using social media for customer service?

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75% of the World’s Heads of State Are On Twitter

The Realtime Report

Three-quarters of the world’s heads of state have a Twitter presence, according to a new survey from the Digital Policy Council. Out of 164 countries studied, 123 have a head of state on Twitter – some with a personal Twitter handle, others with an official government one. Who is most popular among these leaders?

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PeopleBrowsr v. Twitter: The Arguments On Each Side — And What’s At Stake

The Realtime Report

Yesterday, a San Francisco court gave PeopleBrowsr, an provider of Twitter analytics services, a temporary restraining order against Twitter. The court ruling forces Twitter to maintains PeopleBrowsr’s full access to Twitter’s firehose of data. Do you think that fits the state of the Twitter developer market?).

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Social Networking Stats: 80% of World Leaders on Twitter, #RLTM Scoreboard

The Realtime Report

Twitter: over 218 million monthly active users. via Twitter. 80% of World Leaders On Twitter. Twitter is becoming a powerful political tool, and in the last two years, world leaders have begun to take note. Eighty percent of world leaders used Twitter in 2013, according to a study from the Digital Policy Council.

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Social Networking Stats: Global Social Media Ad Revenue To Grow 60% Year-Over-Year, #RLTM Scoreboard

The Realtime Report

Twitter: over 500 million users. billion in 2011 to $16.9 billion in 2011 to $8.8 Social gaming revenue more than doubled between 2010 and 2011, with the sale of virtual goods largely responsible for the revenue in this area. Gartner predicted last year that total social media revenues in 2011 would equal $10.3

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Mobile Ad Spending Grows 105% in 2013

The Realtime Report

Back in 2011, mobile accounted for just 11% of net ad revenues worldwide. Related Stories Social Networking Stats: 52% of SMBs Use Facebook for Ads/Promotions, #RLTM Scoreboard 1/3 of Moviegoers Purchase Tickets Via Mobile Phone Social Media News Ticker: Facebook Email is Dead, Twitter’s Amplify Now on Movie Screens.

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US Mobile Ad Spending Will Top $4 Billion in 2012

The Realtime Report

Close competitors for this growth in mobile advertising include: travel, with 431% growth since Q3 2011. Related Stories Social Networking Stats: Twitter Tops 200 Million Monthly Active Users, #RLTM Scoreboard Facebook And Walmart Team Up for Black Friday Mobile-Ad Blitz Mobile Gaming To Grow Faster Than Social, Online Gaming.

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