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‘Tis the season: Retailers can expect 32% more social messages this holiday season

Sprout Social

This prolonged and hyper-social holiday shopping season means it’s more important than ever for retailers to be ready for the influx of messages this time of year will bring. billion messages across Twitter, Facebook and Instagram to find out how retailers fared in previous holiday shopping seasons and what brands can expect for 2018.

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Are Tablet PCs Just a Fad?

Idaconcpts

That sentiment has previously been echoed by Apple CEO Steve Jobs who released the memo “We’re living in a post-PC world”. Quite astonishingly Apple is on target to sell up to 40 million iPads during 2011, while these figures are attention grabbing headlines; the PC is still indisputably the king of the digital world.

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How to Measure Customer Engagement and Why It’s Important

Pixlee

It’s 37% in retail banking, while in the hospitality industry, an optimally engaged guest spends 46% more. They’ll also help you gain a better insight into the overall sentiment of your brand and products or services. Ultimately, consumers are more inclined to purchase from companies that resonate with them. .

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Celebrate Community Managers Day in 2021

agora pulse

This article from Facebook legend Mari Smith back in 2011 talks about how admins can manage the new style groups. Other brands such as ASOS, an online retailer, focus their attention on social media community management. Community managers spent 24/7 checking trending topics, listening to forum conversations, and managing groups.

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WOM: What's Really Behind The Buzz

Waxing UnLyrical

Constant measurement 1000heads track, measure and evaluate all these things constantly using a variety of methods from their own custom “WOMTrak&# technology, to random sampling, to web crawling, to numbers of complaints through a company’s customer care dept, to sales, online monitoring and sentiment evaluation etc. Liked what you saw?

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Social Pros Podcast – Super Bowl Social Media Command Center

Convince & Convert

Contrast that with 2011, where 43% of people deemed information from a peer, a person like yourself, to be extremely or very credible. One of the things that we’re looking at really closely is sentiment analysis. That’s something you can do really easily as a retailer or as a CPG brand.

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38+ Cool Social Media and Web Tools and Reviews

Webbiquity SMM

FanTools uses “knowledge gained from across the FanTools network of small businesses to deliver plans” that enable local retailers, restaurants and other types of businesses to use exclusive coupon offers mixed with other content across their social networks to drive engagement and purchases.

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