PR Trends 2011: Reputation Management and Crisis Plans
Proactive Report
DECEMBER 29, 2010
Nestle’s response to the Greenpeace attack is a case in point: several social media and PR analysts have commented that the initial handling of the attack only made things worse. Don’t leave your social media to an intern or unseasoned PR person. If not, put it on your 2011 PR goals. Follow me on Twitter.
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