Trending Sources

Is Twitter for Business Even Worth the Trouble | social crm.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Twitter for Business Even Worth the Trouble? August 12th, 2010 |Written By: Jay Baer | View Comments Tweet We built our own Frankenstein. but Twitter (or any other social media tool) is just one of many tactics and channels used in marketing communication.

Seven steps to social CRM success | Sherrilynne Starkie

Sherrilynne Starkie

30 Social Media Sites, Tools, Posts and Articles that I Bookmarked from 2010

Direct Marketing Observations

2010 was a heck of a year in so many ways wasn’t it? One of the things that I do throughout the year though is, I stockpile sites, blog posts, articles, tools and things that just catch my eye-Oh yea that’s called social bookmarking isn’t it? 10) What The F*!# is my Social Media Strategy is hilarious if not for the fact it’s very very accurate.

The Fifteen Classes of the Social Business Software Suite (Q4, 2010)

www.web-strategist.com

The Techcrunch acquisition dispels those myths 4 days ago « Upcoming Research Teaser: What do Employers Want in a Corporate Social Media Strategist? The social software space has ballooned into a disparate set of technologies, data types, and over 1000 vendors confusing buyers. Social Media Management Systems. Read the Social CRM report to learn more.

Class 33

78 (of the) Best Social Media Marketing Tips, Guides, Tools and Strategies of 2010 (So Far)

Webbiquity SMM

With the amount of helpful content about social media marketing growing faster than Facebook’s user base or Lindsay Lohan’s court appearances, it’s tough to keep up. Here’s a modest contribution to help with that effort; more than six dozen of the best, most bookmark-able articles and blog posts about social media tactics, tools and strategies written so far this year, by leading writers like John Jantsch , Lori Dicker , Lee Odden , Lisa Barone , Jay Baer and many more. Social Media Marketing Tips, Tactics and Guides. Social media is cheap or free.

Price 22

The Bees Awards Winners 2010

Mindjumpers

Tweet Earlier we wrote about The Bees Awards on the blog , which is the 1st international social media competition for marketing and communications professionals. At the Bees Awards , 19 renowned social media experts from 13 different countries reviewed social media works coming from all continents and 21 countries. Best Use of a Social Media Platform: Prime.

SMS 6

Social Media Is CRM

Social Media Network Marketing

Social Media lends itself to Customer Relation Management. Infact Social Media enables CRM to increase the brand and customer connect, get interactive and be more receptive. Tying this invaluable data into a CRM solution generates sales leads, ideas for product direction and strengthens a company's image and brand. Therefore, CRM software developers are creating tools that allow companies to locate, absorb and use the thousands or millions of messages about their company, products, advertising campaigns or reputation. Your turn: What is your take?

100 Media Monitoring Tools for PR

www.pamil-visions.net

Crimson Hexagon’s platform for social media monitoring and analysis empowers companies to gain actionable insight into consumer opinion of their brand, product, or market by tapping into the billions of conversations taking place in online media. Actionly is a Social Media Monitoring dashboard and listening platform. Realmon9 is the first Google app for monitoring social media.

Tools 49

100+ Social Media Monitoring Tools

www.pamorama.net

pamorama marketing, life, social media Home About Bookshelf Links Contact 100+ Social Media Monitoring Tools by Pam Dyer on October 12, 2010 Share From fans to followers, brands are actively working to engage their current and future customers via social media — and online reputation management is quickly becoming a vital part of doing business. Analytic.ly Greetz!

Tools 51

100+ Social Media Monitoring Tools

Pamorama

From fans to followers, brands are actively working to engage their current and future customers via social media — and online reputation management is quickly becoming a vital part of doing business. Social media monitoring helps brands discover, in real time, who is saying what online and where the conversations are happening so they can respond in a timely fashion. Businesses also need to measure, analyze, and report on their social media efforts. There are countless ways to track and manage your brand’s engagement and reputation on the social Web.

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Also, at my social media speaking engagements hither and yon I’m often asked what tools I use. So, I took a personal inventory and created this overview of the 39 social media tools I use daily. Virality & Search Topsy One part virality tool, one part tracking mechanism, one part social listening post, Topsy is becoming one of new favorites. I’ve moved from Tweetmeme to Topsy on my embedded tweeting, due to improved metrics, and Topsy’s competitive intelligence capabilities are impressive. 39 social media tools I will use today. Smart. Nifty.

Social CRM with Google contacts and Rainmaker

Laurel Papworth

What is Social CRM? Social CRM mixes up business information with personal tweets, LinkedIn and Facebook status updates. You can investigate it here at Google Apps Rainmaker social CRM store. Rainmaker: Social CRM for Google Apps. Improve – Populate Google Contacts from your social world. Social Media and SMBs (11). Web 3.0,

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Develop a Social Media Strategy in 7 Steps August 20th, 2009 |Written By: Jay Baer | View Comments Tweet Join me and 21 other speakers for Facebook Success Summit 2010, a Webinar series with everything you need to know about Facebook for business. Great!

How Social Media and Smartphones Breed a Petri Dish of Negativity

Convince & Convert

As Amber Naslund and I wrote in The NOW Revolution way back in 2010, every customer is a reporter. Even with your commitment to humanization, social outreach, customer experience and all the rest, you’re still getting more angry missives than ever. If nothing else, social media and always-on Internet access has made us all passive aggressive. photo from Bigstock.com.

Integrate Social Networks with your Corporate Website with ‘Social Sign On’

www.web-strategist.com

The Techcrunch acquisition dispels those myths 2 days ago « People on the Move in the Social Business Industry: Sept 21, 2010 Upcoming Research Teaser: What do Employers Want in a Corporate Social Media Strategist? Managing these multiple login systems from all these social networks is cumbersome due to changing APIs, protocols. Or do I interpret this wrong?

[Case Study] Have you crossed the mobile threshold?

SocialFish

We built a mobile-specific site for AIDS.gov back in 2010. Related Posts How to Lead Your Way to a Social Organization Is Your Association’s Website Any Better Than HealthCare.gov? Artomatic Diaries, A Living Social Media Case Study Five Web Design Trends to Watch Best Linkedin Company Pages Is your social strategy well executed? Interested in mobile strategy?

24 Full Service Tools to Manage B2B Social Media

socialmediab2b.com

As the final wrap-up in our ongoing series of Social Media Management Systems (SMMS) reviews for B2B companies, we’re providing a list of the most popular desktop and web-based systems on the market. The social networks that each systems supports is listed along with the price (if published). We encourage anyone in the market for a social media management system to understand the features and functionality you need first, then find a system that matches your requirements and budget. Price : Free (ad supported, up to 5 social networks), Pro $5.99/month. Expion.

Brand Monitoring, Social Analytics, Social Insights

www.web-strategist.com

Social data is overwhelming. Earlier this year, I made clear investments in researching the Social CRM space and Mobile+Social space (report forthcoming), it’s clear that Social CRM is starting to get wind under it’s wings, and mobile/social is certainly happening at consumer level.  So what do I see happening next? Not here, yet.

Dear Facebook Friends, You're Doing it Wrong

Techipedia: Tamar Weinberg

and its restricted access, people had no need to use any other names on the Mark Zuckerberg-created social network. It’s how social networks are intended to be used. I’ve briefly touched upon a huge pet peeve of mine in my social media etiquette handbook , saying that you should use your real name and not represent anyone (or anything) else. That person was St.

Social CRM: the collaboration between sales and marketing in the social customer era

Conversionation

A recent article on MarketingProfs, entitled “Marketing and sales Alignment Pays Off in Recession” summarized several details from the 2010 edition of the “Sales Best Practices Study” by Miller Heiman, a company that specializes in ‘sales performance’ If you. Click title to read more

Why Influence Mining is the Next Gold Rush | social crm | Social.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Why Influence Mining is the Next Gold Rush August 10th, 2010 |Written By: Jay Baer | View Comments Tweet Inherently, we understand influence. Raj Kadam is CEO of Viralheat , a social media listening platform (disclosure: I am a paid customer of Viralheat).

Social CRM: social media and communities in customer relationship management and marketing

Conversionation

Let me start this post with a quote from “Using your customers’ desired actions to increase your sales”, a paper Gerry McGovern and Kristin Zhivago published earlier this year. You think you know what is important to customers. You have a list. Your company is managed according. Click title to read more

The Social Media Monitoring Industry Meets Social CRM Head on

oursocialtimes.com

Our Social Times Social Media Consultancy & Events | Inbound Marketing Consultancy Social Media Consultancy & Events | Inbound Marketing Consultancy Search Home About Archives Subscribe Contact // you’re reading. year on and the social media monitoring industry has dramatically developed. The ROI of Social Media: Where’s the Money? Look out.

The 8 Wrong Questions PR Firms Are Asking About Social Media | PR.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search The 8 Wrong Questions PR Firms Are Asking About Social Media August 18th, 2010 |Written By: Jay Baer | View Comments Tweet The enthusiasm about social media among public relations professionals is rampant, and encouraging. What do you think? Thanks!

The Creative Plateau and Content Curation

socialmediatoday.com

Sign up | Log in Home Post on this site FAQ Help About Us & Contact Jobs The Creative Plateau and Content Curation Tags: content creation Social Networks October 11, 2010 by Scott Gould 0 So why is the amount of newly generated content beginning to bottom out? October 11, 2010 by amy Good advice. October 11, 2010 by AlexR Great post and thought provoking post Mark.

Link Love Monthly: Best of September 2010

SocialFish

The list below is for serendipity ; if you prefer our “Must Read&# shares about important stuff for association social media, please click here to subscribe , or click here to browse. The Art of Social. American Family Insurance’s Troy Janisch on leaving boring behind with social media (SmartBlog on Social Media). Step Process for Social Media Success (Jay Baer).

Australia Sharepoint Conference June 16/17 2010

Laurel Papworth

Sort of like the old Enterprise software but all in a browser (not client/server solutions) and lots of social stuff wrapped around it. The guff on the front page says: This will be  THE Australian SharePoint Conference to learn about both SharePoint 2007 and SharePoint 2010. Social Computing” is popping up everywhere. Any social media stuff we should know about? link].

3 Ways Facebook is Killing Your Website | Social Media Marketing.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search R.I.P. 3 Ways Facebook is Killing Your Website August 3rd, 2010 |Written By: Jay Baer | View Comments Tweet The game used to be relatively simple. Now, the move is toward “social objects&# which are invariably smaller, more directed pieces of content.

StrongMail acquires two agencies and launches email & social CRM.

Social Email Marketing

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search 5 Step Process for Social Media Success September 15th, 2010 |Written By: Jay Baer | View Comments Tweet Social media makes big companies feel small again, and gives small companies a natural advantage because they are closer to their customers.

Social CRM's Reese's Cup Question

Net-Savvy Executive

Content Marketers: Are you a Teacher, a Curator, or a Pundit?

www.enterpriseirregulars.com

By Bob Warfield on September 2, 2010 Tweet I’m a huge fan of Content Marketing, and as I have said , Content trumps SEO, Links, PPC, and most other ways you can market, especially for budget conscious startups.  October 2, 2010 at 10:33 am | Permalink [.] Content Marketers: Are you a Teacher, a Curator, or a Pundit? That’s Old School.  Fuhgeddaboutit. How do marketers spoil trust? 

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search 7 Surprising Statistics About Twitter in America April 29th, 2010 |Written By: Jay Baer | View Comments Tweet Ah Twitter, we thought we knew you. 49% of monthly Twitter users follow brands or companies, compared to just 16% of social network users overall.

Are We Making Our Fans Work Too Hard?

Convince & Convert

Tweet Just because you CAN do something in social media, doesn’t mean you SHOULD. Tags: Social Media Marketing social crm social media case studies applications Carl's Jr CKE geo-location Hardees Location-based apps loyalty program mobile social media strategy This point was driven home for me recently when reading an AdAge article about CKE Restaurants (Carl’s Jr. and Hardees) launching their own mobile loyalty cards via iPhone and Android app. Seriously? Secondly, why is being first even remotely worth trumpeting? Good plan.

Is Social Conversation a Myth?

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search Is Social Conversation a Myth? August 31st, 2010 |Written By: Jay Baer | View Comments Tweet Mitch Joel , whose blog and work I greatly admire, wrote a very interesting blog post recently that bemoaned the lack of conversation in social media.

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search The 6 Dangerous Fallacies of Social Media October 8th, 2008 |Written By: Jay Baer | View Comments Tweet (Amazing Gangsta Chimp image by the talented Matt Cioffi ) You may have heard of social media. Social Media is Inexpensive False. Absolutely.

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search 6 Degrees of Influence – The Value of Customer-to-Customer Connections July 22nd, 2010 |Written By: Yael Davidowitz-Neu | View Comments Tweet Guest post by Yael Davidowitz-Neu , a Sales Strategy Analyst at Google responsible for analyzing consumer behavior, search trends and market dynamics.

Social Media Reading April 30 2010

Proactive Report

Almost everyday I meet someone who asks me,  “How do I keep up with the new ideas in social media?&#   The other question I get very often is, “How do I figure out how a new idea relates to my work in PR?&#. Three Use Cases for Social CRM. Alhtough this article is titled “for social CRM&# , the ideas apply equally to PR.  Here is the first one.

Cool stuff – April 12, 2010

Danny WhatMough

Social CRM Webinar Part 1: The 5Ms and Marketing Use Cases (Slides and Recording). 10 Essential Social Media Tools for B2B Marketers. Social media measurement in PR Week. Tweet. Apple’s Tightening Grip: This Could Be Android’s Big Chance. Foursquare introduces ‘cheater code’ and mirrors Gowalla. Twitter is all about the awesome experience. Apple turns iPhone into multi-tasking ads platform with OS 4 launch. Durrant’s Jeremy Thompson on the Gorkana deal. Fight club: Labour and Conservative iPhone apps compared. Guardian job page hijack = genius. Tweet.

Convince and Convert Blog: Social Media Strategy and Social Media.

Convince & Convert

Skip to content Skip to navigation Skip to footer Convince and Convert Blog: Social Media Strategy and Social Media Consulting Social Media Strategy Blog Social Media Consulting Blog Social Media Consulting Speaking Newsletter Free Social Media Tools Twitter Interviews About Lijit Search The 3 Amigos: Email, Blogging, Social Sharing August 19th, 2010 |Written By: Jay Baer | View Comments Tweet For a while now, there’s been too much talk about social media vs. email vs. search. Guests want to share their story. That’s it.