Hotels and Social Media Travel Tourism
Laurel Papworth
JANUARY 14, 2010
In 2009, even the top 30 major hotel brands t increased their dependence on the Online Travel Agencies (OTAs)-from 25.4% a year ago to 30% of CRS bookings in Q3 2009 (eTRAK). Engage your customers directly via social media and mobile initiatives, and Web 2.0 features and functionality on the hotel website.
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