7 Levels of Social Media Engagement
Laurel Papworth
MARCH 10, 2011
There are plans to set up an internal blog, wiki, collaborative knowledge management system, Yammer. Coles signed up over 3000 on this Twitter account then threw them away in September 2009 (last update). How much is the bank involved with producing the products and services? And the CEO would quite like an iPhone app.
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