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Apple Gets More Serious About Using Twitter, but Why it Doesn't Matter

Techipedia: Tamar Weinberg

First, I’m going to say kudos to Apple for trying involve themselves in the world of social media. Let’s envision this scenario: a user has a support issue about an Apple product. Apple has no such protocol in place, and at this point, there is no engagement. I’m going to stop there, though. No acknowledgment.

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How to Cut Costs with Your Own Support Community

Techipedia: Tamar Weinberg

Maintaining traditional channels like phone, email and live chat support are a must—but a solid support community can cut that burden drastically, saving you time and money. But good communities are more than support channels. An effective support community relies on members to generate much of the support. It’s Worked Before.

Cost 135
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Top 50 USA Web Properties for April 2009

Bill Hartzer

April 2009 also saw an increase to tax-related websites, mainly because of the April 15 tax deadline in the USA. Google’s web properties continued to be the most visited web properties in April 2009, with more than 155 million visitors, followed by Yahoo! April 2009 vs. March 2009 Total U.S. April 2009 Total U.S.

comScore 103
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Big data: seeing the forest and the trees

Sherrilynne Starkie

English: CBC Radio personality Nora Young at the Northern Voice 2009 conference in Vancouver, B.C., Big data matters to you as humans and a community and as a marketer,” Young told the audience of senior marketing strategists. Young concluded, “It’s a culture of shared contact between organizations and their communities.

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Twitter Allows "Real" Connections. I Defy You to Disagree.

Almost Savvy

Posted by Irene Koehler in Networking , Social Media , Twitter on November 1, 2009 | 2 responses If you believe Twitter is a place where only trivial information is shared, I invite you to read the “tweets&# posted by Apple engineer, Mike Lee ( @bmf ) today. Reply Irene Koehler says: November 1, 2009 at 10:17 pm Me too.

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Wanna Present Like Steve Jobs?

The Marketing Blog

Jump to Comments Enjoy this fantastic BNET video as Communications coach Carmine Gallo talks about the various techniques that Apple CEO Steve Jobs uses to captivate and inspire his audience. Terrific video on presentation structure and performance. and was amused to see the name of one of my blogger friends Dhaval. Theme: Pressrow.

Web 2.0 100
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I Didn't Think You Meant *That* Kind of Pink Slip

Almost Savvy

lots of Apple employees worked at Sun before working for Apple. Cisco is a popular company to work for after leaving Apple. It shows Apple as well in the before and after, I believe this means that their title and/or position changed during their stint at Apple. I think even Facebook has some value in this regard.

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