2007, Focus Group and Wiki - Social Media Informer

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2007

Focus Group

Wiki

Nuggets from Social Media workshops as of late. : Community Group Therapy

Buzz Marketing for Technology

JULY 7, 2008

Here are some random thoughts from a collection of these experiences and feedback from conference speeches: 1) Features are NOT user experiences: Warning…if you ask someone about desired user experience and they say wiki or forum, you have work to do. 4) None of the following are community platforms: Wikis, Blogs or Forums.

Communities

Communities Groups Groups Social Media

Social Media a CRM perspective

Social Media Network Marketing

MAY 31, 2010

Opinionated social networking users become a virtual focus group, praising or complaining about a company's offerings, and coming up with suggestions for improvements or new products or brands. At little cost or effort, a business now potentially can reach far more customers or prospects.

Social Media

Social Media Social CRM Reputation Widget

Nuggets from Social Media workshops as of late. : Community Group Therapy

Social Media a CRM perspective

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