Be Here Now Marketing: How United Airlines Can Take Advantage of.
Bare Feet Studios
JULY 2, 2008
How much does it cost the airline to have to rebook and provide meals and lodging in the event of a cancellation? With a voucher printed from the kiosk, a customer could pick up a kit that includes a toothbrush, personal hygiene samples, and a few coupons for later use. I posted this link on my UAL Survey response.
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