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The Future of Community Management

Ignite Social Media

So, when I was asked to share what the future of community management would be like, at first it felt like an impossible task.  Perhaps you are feeling the strife of defining “community management”, or trying to figure out where a discipline that touches so many areas of your business fits on your org chart. Let’s Get Grounded: What’s Community Management, Really?

Etsy.com: Online Community Revenue

Laurel Papworth

Etsy is a funky boutique of an online community, an independent online marketplace for handmade products and vintage goods where hand made jewellry, with tailor made skirts and vintage jackets live side by side with chocolates and photography. 2005 – $166,000 in sales. The value that Etsy provides to its shareholders and community is much, much longer-term. 127 countries.

6 Common Mistakes in Online Community Development

Convince & Convert

Many of the myths surrounding online community development are proliferated by common sense conclusions. Creating an online community has a basis in science—but best practices that seem clear-cut on the surface become much more complicated when you dig deeper. Only then can you define the business goals of your community. In 2005, CNET bought Consumating. Listen to them.

Content vs. Community: How Online Publishers Can Nurture Both

mashable.com

As publishers continue to rely on the outside social web to foster their communities, they often witness dire consequences. Sites have experienced a dramatic decrease in core metrics and a dispersion of their most passionate community members. Today, the comment section provides a tool to build community engagement around a publisher. socialmedia longtailseo communities

Create a World-Class Online Community for Your Business

mashable.com

Edwards and Telligent CTO Rob Howard are releasing a white paper today that delineates what these standard-setting communities of the future will look like. According to their research, here are nine steps businesses must take in order to make their online communities world-class. 1. the article in full to learn more about building world-class communities. Have an account?

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Interview with Community Manager: Ben Martin

Social Media Citizens

Ben Martin is Global Community Manager at AVG. Previously, Ben was a Communities Executive for an Online PR and Social agency called Content & Motion. Over the last six years he build his experience in managing online communities for large, multi-national brands across many different sectors. On-site communities (e.g. That’s not to say I don’t read the “thinkers”.

From Shared Databases to Communities of Practice: A Taxonomy of Collaboratories

Buzz Marketing for Technology

From shared databases to communities of practice: A taxonomy of collaboratories. From Shared Databases to Communities of Practice: A Taxonomy of Collaboratories. The types are: Distributed Research Centers, Shared Instruments, Community Data Systems, Open Community Contribution Systems, Virtual Communities of Practice, Virtual Learning Communities, and Community Infrastructure Projects. " Compared to other peer groups, scientific communities are often surprisingly egalitarian and broadly international. Community Data Systems.

9 Benefits [and 3 Costs] Of Building Community On Your Blog

ProBlogger

But first – today I’d like to talk about WHY community and interaction on a blog is so important. There is no one way to build a successful blog but in my experience a blog really comes alive when there is at least some level of community on… or around… the the blog. The impact of adding more and more opportunity for community engagement on the site was immediate and big.

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Five Ways You Can Help the People of Joplin, Mo.

Spin Sucks

The tornado completely wiped out the entire town and rivals the devastation of Hurricane Katrina in 2005. The Community Social Media #BWECares blogworld expo joplin tornado missouri tornado Red CrossWe interrupt your regularly scheduled programming to bring you a request (i.e. no Facebook question of the week). As you know, an F5 tornado hit the city of Joplin, Mo., We need your help!

iGoogle Finished – what’s your favourite RSS Dashboard social media monitoring?

Laurel Papworth

We originally launched iGoogle in 2005 before anyone could fully imagine the ways that today’s web and mobile apps would put personalized, real-time information at your fingertips. Online Communities social media exit strategy iGoogle online community shutting down social media monitoringReally grumpy ! iGoogle will be retired in 16 months, on November 1, 2013.

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Facebook Intensive Class – Computer Class, 1 Day

Laurel Papworth

All your questions will be answered as your facilitator has been managing Facebook Pages with 1 million plus fans for several years and growing online communities in general for 20 years. Laurel is the CEO of The Community Crew managing massive gaming and online communities including Facebook and forums for reality TV shows such as Junior Masterchef. Course Agenda.

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Blog Design for ROI Rule #3: Shower Attention and Appreciation On Your Community

ProBlogger

Today we’ll talk about integrating your community into your design. One of the great benefits is that an engaged community promotes your blog, providing word of mouth marketing. This includes social bookmarking and sharing, as well as regular links from your community members’ own sites. How do you show that you care about your community?

Enterprise: List of 40 Social Media Staff Guidelines

laurelpapworth.com

Sun Guidelines on Public Discourse  [link] (original from 2005 elsewhere) Also  [link]  . For example, if I trashtalk Widget company, a community member might point out I am a competitor and then send me to my own companies public guidelines. Managing staff who participate in social networks. No-one got reinstated until we had “the talk&#. Opera  [link]. Enemy Media? ^.^.

Facebook: Iceland Constitution and Gov 2.0

Laurel Papworth

The main online community Facebook – and other social networks such as Twitter, YouTube, Flickr and Livestreaming – have been appropriated for the Icelandic Government’s communications channels to it’s own people. In 2009 6 times as many people as in 2005 emigrated from Iceland. iceland metagovernment online community social networkAnd so on. 110 views.

Social Media Training: 3 Day Intensive Advanced Class

Laurel Papworth

Laurel is the CEO of The Community Crew managing massive gaming and online communities including Facebook and forums for reality TV shows such as Junior Masterchef. Since 2005, Laurel has been teaching online community management at the University of Sydney, Australian Film and TV School, Metro Film School  and she has been managing virtual communities since 1989. 22 Revenue streams in Social Media – by building a community, it’s possible to monetise the relationships with the customer through paid for services. SEE MORE on ABOUT PAGE.

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Four theories on the declining trust in Canadian social media

Dave Fleet

This aggressive push led Facebook to become less and less about communities of ‘people like me’ and more replete with brands advertising to users. While the personalized 1:1 experience is there, the ability to stay in touch with communities of interest is much diminished, and there’s a saturation of brands pushing content “at” people, with a focus on sales vs helpful, interesting information. Yesterday I had the pleasure of attending my seventh Edelman Trust Barometer launch event in Toronto. Edelman Trust Barometer – Canadian Results from Edelman. The growth of fake news.

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How to Utilize Social to Manage Customer Expectations

Convince & Convert

He joined social media toward the beginning, in 2005, and so learned along with everyone else the ins and outs. Social Pros Podcast brand communities community management content marketing public relations social media Social Media Marketing social media operations social media strategy Social Pros Tony Clark, Cedar Point @TonyClarkCP. Please Support Our Sponsors. Listen Now .

Network Mapping – are you doing it?

SocialFish

2005 – that was eons ago. There are two different lens to think about network mapping.   You can do a whole network analysis.   The map can be of social media conversations, for example these network maps of Twitter conversations.   Or they can be maps of networks of organizations and communities. Found a fascinating deck by the always fab Beth Kanter.

How to Turn Traffic into Revenue

Techipedia: Tamar Weinberg

learned about this the hard way starting in 2005 when I was a freelance marketing consultant. What sometimes happens is, in a quest to build their social media communities, firms start creating and/or sharing content that is barely relevant in their niche or completely disconnected from their business. Keep your social communities relevant. This is a guest post by Brad Shorr.

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How to Cultivate Internal Change Champions

Spin Sucks

Before searching for internal change champions, provide transparent information and clean up toxic breaks in the organization.Joint basing was decided by Congress in 2005 with a five-year implementation start date. As part of the communications strategy, commanders (the change leaders) provided presentations on joint basing to local community groups, such as the Kiwanis and Rotary Clubs.

Facebook Credit: Zuckerberg next Treasurer of the Internet App2User

Laurel Papworth

Social Networks and Online Communities – maybe Twitter? Even coins don’t actually cost $2 to make, they “represent&# a collective, community value of what is worth $2. Technorati Tags: app2user , Australia , credit , currency , Facebook , liu , mobile , Online Communities , social media , social networks. Foursquare? local photo forum? Let me explain why.

Make Your LinkedIn Profile Work for You | chrisbrogan.com

Buzz Marketing for Technology

Here’s the first paragraph of my summary: I show businesses how to use social media technologies for external community building and outreach, and for internal collaboration. For the bonus round, I recommend staying up to date via LinkedIn’s community superhero, Mario Sundar. And I get some really great insight from the community on LinkedIn. December 2005. October 2005. September 2005. August 2005. July 2005. June 2005. May 2005. April 2005. March 2005. February 2005. January 2005.

How to Fix a “Broken Brand” with Social

Convince & Convert

million viewers this week, making it the most-watched Emmy show since Ellen Degeneres hosted back in 2005. Social Pros Podcast brand communities community management digital marketing integrated marketing rebranding sales social media Social Media Marketing social media monitoring social media strategy Social Pros twitter James Royer, Tampa Bay Lightning @jamesroyer.

Forget About SEO and Do This Instead for Traffic: Much More Effective and Quick Results

Techipedia: Tamar Weinberg

However, when I started my -ecommerce business back in 2005, I paid for traffic by launching an extensive Google Adwords (PPC) campaign. Get my Internet Marketing newsletter , buy my book, The New Community Rules: Marketing on the Social Web , and subscribe to the Techipedia RSS feed. This is a guest post from Sunil Sajnani. Traffic Alternatives to SEO. What should you look out for?

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Why More Members, Money, and Ads Don’t Always Mean More Success: A B2B Marketer’s Survival Guide

Webbiquity SMM

The two companies were created six months apart; Myspace was founded in August 2003 and by July 2005 was bought by News Corp for 580 million dollars. million dollars from Accel Partners in May 2005. At Radius, he’s focused on building a community of innovative marketers through content partnerships. Guest post by Ariel Applbaum. Historical Lessons. Lessons. billion users.

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103 Compelling Social Media and Marketing Statistics for 2013 (and 2014)

Webbiquity SMM

are now active on at least one social network, up from 67% in 2012 and just 8% in 2005. More than 80% of B2B decision makers say they visit vendor-independent communities or forums, vendor-sponsored communities or forums, and LinkedIn at least monthly for business purposes. Which emerging platforms are essential (or even worth investigating)? Between large and small businesses?

Personal knowledge management - Wikipedia, the free encyclopedia

Buzz Marketing for Technology

Personal Toolkit: Three thousand communities of practice , article by Steve Barth in KMWorld. 2005) â??Personal Knowledge Management, Research and Practice, (2005) 3, 156â??165. ECKM 2005: 34-41. 2005) " Understanding personal knowledge management: A weblog case ". Community portal. Personal knowledge management. From Wikipedia, the free encyclopedia. Jump to: navigation , search. This article or section appears to contain a large number of buzzwords. Please help rewrite this article to make it more concrete and meaningful. January 2007). Contents.

When You Need a Social Media Manager

Ari Herzog

created my Facebook account in 2005 and joined Twitter by 2008. live and breathe the social web and I’m aching to be your outspoken brand advocate and spokesperson, managing your online communities and suggesting the latest tools to give you an edge over the competition. When you need a social media manager, think of me? As I elaborate on LinkedIn : I am looking for a full-time job as a social media manager. With over a decade of professional experience in technology, journalism, and government, I have worked extensively in social media circles since 2004. Need help? Thanks.

The Top #Nifty50 Women in Technology on Twitter for 2012

Webbiquity SMM

Not only leaders in their professional lives, nearly all these women use their social profiles to express their passions outside the workplace, which range from NASCAR, art, travel, billiards, wine and music to community service, politics and, of course, family. Carrie is also active in community work, including work with tornado relief and local sports charities. Stacey Acevero.

3 Day Social Media Intensive – Hands on! Sydney 2014

Laurel Papworth

Laurel is the CEO of The Community Crew managing massive gaming and online communities including Facebook and forums for reality TV shows such as Junior Masterchef. Since 2005, Laurel has been teaching online community management at the University of Sydney and she has been managing virtual communities since 1989. including building a hub and spoke practical demonstration session and Creating a Conversation Diary to facilitate in-depth, community building conversations. See Day by Day Schedule below to learn more. Laptop hire costs are $50 a day.

Apologies and #Socialmedia in Crisis Comms PR

Laurel Papworth

“I had done and said some stupid things, including threatening to kidnap and kill, but in 2005 I was acquitted of those terrorism charges. Community Manager Note : This case triggers other issues rife with all sorts of moral and ethically challenges for the community to debate: should a young  Australian man be stripped of citizenship for joining or attempting to join an overseas army?

100 Personal Branding Tactics Using Social Media | chrisbrogan.com

Buzz Marketing for Technology

Track things like audience/community sentiment (positive/negative) if you want to map effort to results. Use social networks respectfully to share the best of your content, in a community-appropriate setting. Community. Remember that community and marketplace are two different things. Make it easy for your community to reach you. Contribute to your community’s blogs and projects. Celebrate important information in your community (like birthdays). Your community knows more than you. Treat your community like gold. October 2005.

Interview with Social Media Influencer: Robin Fray Carey

Social Media Citizens

Social Media Today LCC also helps global organizations create purpose-built, B2B social communities designed to achieve specific, measurable corporate goals by engaging exactly the customers and prospects they most want to reach. Siemens (client) and The Energy Collective, sponsoring an editorially independent community without trying to dominate it. Susan Scrupski for some time.

Six Sources for Nonprofit News

SocialFish

Guest post by Debra Askanase, reprinted by permission from Community Organizer 2.0. Many of us have our own curation practice, but one of the most efficient I have is to keep an eye on those in our community who are curating the news for us. Emily Weinberg has been offering the Nonprofit Blog Exchange, a monthly roundup of blog articles relevant to those in nonprofits, since 2005.

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Sydney Social Media Course – 3 Days with Laptop

Laurel Papworth

Laurel manages massive gaming and online communities including Facebook and forums for reality TV shows such as Junior Masterchef. Since 2005, Laurel has been teaching online community management at the University of Sydney and she has been managing virtual communities since 1989. Students will develop strategies on how to monetize their customer communities.

Why I Started Social Selling

Koka Sexton

joined LinkedIn in May of 2005 and like most people at the time it was my online resume, my  online identity  to headhunters and hiring managers. I had just returned from serving a tour of duty in Iraq and was working as an inside sales rep for a small software company. It’s the closest thing to being on TV in my professional life. It started with LinkedIn. 100% every day. Be valuable.

Social Media Course – $176 – 13 June 2012 Sydney with @InforumGroup

Laurel Papworth

Laurel is the CEO of The Community Crew, managing massive gaming and online communities including Facebook and forums for reality TV shows such as Junior Masterchef. Since 2005, Laurel has been teaching online community management at the University of Sydney, Australian Film and TV School, Metro Film School, and she has been managing virtual communities since 1989.

9 TED Talks That Will Stretch Your Business Mind

Twist Image

don't think you can have a healthy business without understanding the value of education and creativity in our community. It's easy to look online and find every social media pundit blogging or tweeting about community management and building a strong brand evangelist platform, but many get it wrong. He gave this talk in 2005. It doesn't take long to find inspiration. It isn't.

No More Gurus! 10 Great Online Keynotes

Geoff Livingston

Amra’s Allvoices is the largest global community offering local to global news and perspectives in one place. Andrew Rasiej is the Founder of Personal Democracy Forum , an annual conference and community website about the intersection of politics and technology. Who would be left to discuss online media? Andrew Rasiej, founder, Personal Democracy Forum. Twice. Sonal R.

Change or Die | Fast Company

Buzz Marketing for Technology

From Issue 94 | May 2005. See All Responses What do you want to ask the Fast Company community? ); document.write( ); FastCompany.com | Where ideas and people meet. Feedback. Find People. Find Groups. Find Blogs. Search. Fast Company. Google. SUBSCRIBE. CURRENT ISSUE. ISSUE ARCHIVES. Innovation. Technology. Leadership. Management. Careers. Design. Social Responsibility. Work/Life. Connect with Fast Company. People. Ideas. Business Networking. Membership is free. Sign up Learn More Already a member? Sign In! Mail: *. Password: *. Forgot your password ? Reader Recommendations.