IBM SJ 45-4 | Ethnographic study of collaborative knowledge work
Buzz Marketing for Technology
JUNE 27, 2008
We conducted this study over a six-month period in 2003 and 2004 at five different business sites in the Boston area. • Completing a request for proposal (RFP) or request for information (RFI) (checklist) • Forecasting inventory and sales requirements (printed spreadsheet). Approach and tools. 17 Olson et al. 19 Muller et al.
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