The Social Media Incubator

APRIL 13, 2012

We used to say that one happy customer will tell 10 of their friends; one unhappy customer will tell 100. This concept is magnified in the age of social media, where anyone can post anything, any time, anywhere. Are online reviews a bad thing? “If you think of the new connected online world as ‘Real Time PR’ and realize that having people talk about your business is a great thing, then online reviews can become a powerful ally in building your business,” says Online Strategist Ca

Reputation 121

Reputation Press Release Review Retail 121

The Social Media Incubator

APRIL 13, 2012

We used to say that one happy customer will tell 10 of their friends; one unhappy customer will tell 100. This concept is magnified in the age of social media, where anyone can post anything, any time, anywhere. Are online reviews a bad thing? “If you think of the new connected online world as ‘Real Time PR’ and realize that having people talk about your business is a great thing, then online reviews can become a powerful ally in building your business,” says Online Strategist Ca

Reputation 111

Reputation Press Release Review Retail 111