Are You Hiding From Your Customers Online?
The Social Media Incubator
APRIL 25, 2012
BizReport.com shared recent study findings that showed two-thirds of small and midsized businesses are not providing adequate contact information and links to their social media channels. The following three results were shared on BizReport.com: - 60% were missing either a toll-free or local telephone number on the homepage; – Almost three-quarters were missing an email contact link on the homepage; – Two-thirds were missing any type of form to allow consumers to request information
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