Tue.May 15, 2012

SocMed Sean

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Social Media Comic – Communicating With Your Customer Community

SocMed Sean

Dear Brand Managers, Let’s face it…engaging online isn’t always easy. Sometimes, things go wrong. Sometimes product updates don’t go as we plan. Sometimes there are issues. But, as with most things in life, honesty is the the best policy when it comes to communicating with your online community. If something goes wrong, let them know about it as early as possible.