SocialFish

FEBRUARY 22, 2011

We’re very excited to be kicking off a regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. If you have a case study to share, from the angle of any of the “big ideas&# in our little book, please contact us.

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Case Study Banking Study Communities 237

SocialFish

APRIL 6, 2011

I’m psyched to be the kickoff host for a brand spankin’ new #asaetech chat which will happen MONTHLY, on FRIDAYS from 3-4 pm EST starting this Friday April 8. Will you join me? The chat is aimed at association technology people, who could of course be from IT and any other department, but the topics will specifically be technology-related, as opposed to the more general association-management related #assnchat which happens every Tuesday at 2 pm.

Communities 235

Communities Hosting Project Mobile 235

SocialFish

APRIL 20, 2011

About a month ago, Maddie shared this post about awesome B2B Facebook Pages with me and suggested I do a similar post about association Facebook Pages. So, without further ado, I give you these 5 awesome association Facebook Pages: American Dietetic Association –I especially like their “tip of the day&# posts–a great way to drive traffic back to their website.

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Facebook Applications Energy B2B 235

SocialFish

JANUARY 21, 2011

This is a guest post by Rich Feinstein , CEO extraordinaire at CommPartners , a company that provides webinar, e-learning and virtual conferencing services. I’m going to take this opportunity to let you know that we’ve joined forces with CommPartners to work on some really exciting projects incorporating social media and community building into educational events.

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Collaboration Eventful Exercises Education 234

SocialFish

MARCH 22, 2011

…and the winning videos are so great I just have to repost them. If you didn’t have a chance to before, check out the other 12 finalists. Next year, I hope you apply!! Best Thrifty Organization Video: The Watershed Management Group. What do they do? &# We offer an adaptive, collaborative approach to developing sustainable solutions wherever we may work.

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Video Energy Resources Collaboration 225

SocialFish

APRIL 7, 2011

While giving a webinar, Managing the Risks of Social Media , for Higher Logic , I got an unexpected question: “Why do we need a social media policy?” My first thought was Duh! Of course you need a social media policy. The structure and need for social media policies or guidelines have gotten a lot of press and more is written every day. Every social media practitioner ( Maddie, Lindy , and me to name a few) will tell you that you need one.

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Policies Social Media Handbook Guidelines 222

SocialFish

MARCH 3, 2011

This post is the second in a two-part series where guest blogger Garry Polmateer , former association executive currently working at NimbleUser helping organizations with Salesforce, looks at two online brands through the lens of the concepts in our book, Open Community. Read Part 1 here. We loved Garry’s idea for this two-parter and we welcome any guest post ideas from any of our readers who are interested in digging into Open Community from whatever angle you choose.

Communities 221

Communities Collaboration Statistics Lurker 221

SocialFish

FEBRUARY 3, 2011

OK, so some of you may be thinking, “huh? what’s that?&# which is exactly why I have been meaning to write a post on it anyway, because it’s one of the best tools out there if you use Gmail. Rapportive is basically a very cool social discovery add-on to Gmail. (Similar to Xobni for Outlook users). If you have it installed, and I send you an email, you will see this in your right hand sidebar next to my email… But that’s not all!

Facebook 215

Facebook Klout Widget Newsletter 215

SocialFish

MARCH 30, 2011

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. If you have a case study to share, from the angle of any of the “big ideas” in our little book, please contact us.

Case Study 213

Case Study Library Communities Study 213

SocialFish

MARCH 16, 2011

We’re frantically digging out from Great Ideas (one word – awesomesauce) and heading over to NTC for the next three days, so I’ll just drop this completely unedited little list of informational links from Google, who have just launched Google for Nonprofits. I headed straight from the airport to their offices in DC today to hear the announcement, so here is the scoop.

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Google Adwords API Discount 213

SocialFish

MARCH 16, 2011

This is the first of a series of blog posts we’re writing for the Avectra blog , to be reposted here for you. We’re working with Avectra on an ambitious project about Social CRM for Associations ; we’ll be having several conversations about the topic, on both of our blogs, in person with any interested association execs ( contact us if you’d like to participate and we’ll send details), and at ASAE’s Annual Meeting in St Louis in August.

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Social CRM Skills Project Process 213

SocialFish

FEBRUARY 21, 2011

The association I work for is making the leap many associations have already made: launching a members-only community platform. It’s exciting and something I, as the association’s online community & social media manager, will obviously be intimately involved with. As I have begun checking out the community platform vendor’s online community, one thing that’s struck me is how many associations have either already launched a an online community or are planning to, with

Communities 211

Communities Community Platforms Social Media Management Resources 211

SocialFish

JANUARY 13, 2011

Out of the many social media-related trends and predictions posts I’ve been skimming lately, this is by far the one that makes the most sense to me from a social business standpoint. Eleven Digital Trends to Watch in 2011. View more presentations from Edelman Digital. Here are the headlines from David Armano’s post about the slides on Logic+Emotion , followed by my personal interpretation from the association industry standpoint: Attentionomics - Marketers begin to realize the value

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Trends Foursquare Curation Mobile 208

SocialFish

APRIL 1, 2011

You’re in luck! There was an super fun dress rehearsal in DC – and the presentations were recorded, both at the dress rehearsal and at the conference in Colorado. These are just a few of my favorites. Watch the awesome: Kiki L’Italien: Business Savvy I Learned At the Feet of my Mentors. Joe Gerstandt: freak flag-flying (what, why and how).

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Conference YouTube 207

SocialFish

FEBRUARY 25, 2011

The popularity and wide spread use of social media is creating opportunities and challenges for associations. Every day we see news reports of public relations nightmares – most recently Kenneth Cole’s tweet about his spring collection and the unrest in Egypt ( The Seven Stages of Committing a Social Media Sin and Kenneth Cole & Every CEO: This Is Your Social Media Wakeup Call ).

Guidelines 202

Guidelines Social Media Policies Training 202

SocialFish

FEBRUARY 26, 2011

I’m going to start a regular post with the latest social media /community management jobs I come across for associations and nonprofits. This will only be as good as what I hear about (and decide is worth posting – crappy jobs will be ignored), so please send me any links you come across and as soon as I have a few good ones I’ll post ‘em periodically.

Social Media 202

Social Media Communities Team Project 202

SocialFish

JANUARY 17, 2011

To decide what to write for my monthly SocialFish post, I used free association to relate risk management to social media. I discovered a link between creating a social open community and a risk management community. There is only so much you can say about social media risks, although I keep hearing the same questions and concerns. But one constant thread is that “reputation management” is now everyone’s responsibility – not just the marketing and public relations personnel.

Communities 198

Communities Policies Insurance Groups 198

SocialFish

JANUARY 22, 2011

I pointed last week to the latest Pew Internet research study about internet users and groups which found that the users most engaged with social media are also the most engaged in groups. Clearly directly relevant to associations. This article in the Atlantic provides a great analysis: “Pew Internet’s study also suggests another interesting factor: Active Internet users are more likely to reinforce pre-existing social or civic organizations than seek out new contacts for new organiz

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Gov 2.0 Groups Groups NGO 196

SocialFish

JANUARY 19, 2011

There is a brand new Pew Internet Research survey out called The Social Side of the Internet which is all about the impact of the internet on GROUP-FORMING. There’s lots of data in here about internet users joining groups, including associations. The internet is now deeply embedded in group and organizational life in America. A new national survey by the Pew Research Center’s Internet & American Life Project has found that 75% of all American adults are active in some kind of voluntary

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Survey Groups Groups Embedding 195

SocialFish

APRIL 6, 2011

Who owns Social CRM? Making member management social takes teamwork. We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. Social CRM refers to both a business strategy for managing customer relationships in the age of social media and also the evolving technology that helps organizations do this.

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Social CRM Collaboration Curation Newsletter 192

SocialFish

FEBRUARY 9, 2011

You’ve decided that you want to start using WordPress as your nonprofit’s website. You’ve outlined a blog strategy, defined specific goals, decided on topics, and have determined who will publish content. So what are the next steps? Where would you begin if you wanted to start blogging with WordPress today? Building a website is not as hard as some people make it seem.

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WordPress FeedBurner Domain Name How To 189

SocialFish

APRIL 12, 2011

I was invited by the ASAE’s Tech Council to host the first # asaetech Twitter chat last Friday. I thought I would go out on a limb and ask everyone to discuss this post and awesome slide deck by Game Thinking expert Amy Kim. (This is a new deck from her; I posted one back in January here ). Beyond Gamification: 7 Core Concepts for Creating Compelling Products.

Communities 188

Communities Engagement Hosting Sites 188

SocialFish

FEBRUARY 14, 2011

Came across this fabulous slide deck by Jordan Viator ( @jordanv ), Interactive Communications Manager at Convio. Thanks to James Stewart at the American Society of Military Comptrollers for the hat tip via an ASAE listserv. Analysis, Benchmarks, and Campaign Conclusions – The ABCs of Social Media ROI. View more presentations from YNPN DC.

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ROI Social Media Analysis Campaign 187

SocialFish

APRIL 11, 2011

Maddie and I would like to take a minute to thank all of you who have been spending time making the Think Tank awesome. If you’ve missed our other announcements, the Think Tank is an online, peer-to-peer learning hub for social media practitioners in associations and nonprofits. We’ve already built several learning modules, including: 6 Steps to a Great Social Media Policy.

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Social CRM Module Policies ROI 186

SocialFish

JANUARY 6, 2011

I’ve been learning to play golf. My father has been playing all his life, and so I set a goal to be able to play 18 holes with him without being a total embarrassment. Mission accomplished. Now I want to be able to break 100 consistently. I was making progress, when the pesky weather stopped cooperating. Golfers talk in golf analogies. A lot. “Keep it on the short grass,&# means keep the ball in play. “Par for the course,&# means typical or average (ironic because a par, for me

Social Media 186

Social Media Course Features 186

SocialFish

FEBRUARY 15, 2011

Enter the YouTube DooGooder Nonprofit Video Awards ! You could win a $2500 (provided by the Case Foundation), have your video on the YouTube Homepage (just think of the traffic…!!) and a free registration to NTEN’s Nonprofit Technology Conference. The Awards are open for submissions from members of the YouTube Nonprofit Program until March 2nd.

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Video Conference YouTube Organization 185

SocialFish

JANUARY 11, 2011

Not one, but two events that I’d love to attend are just around the corner– The Social Graph Clinic DC , and What’s Next DC. As it happens, both are taking place in Washington, DC at George Washington University. So get ready to mark your calendar, and take advantage of the SocialFish discount codes. The Social Graph Clinic DC. Thursday, January 20 from 9:00 am-5:00 pm.

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Eventful Upcoming Social Media Social Graph 184

SocialFish

MARCH 10, 2011

This is the second in a series of interviews we are conducting with CEO’s and senior executives about their take on the concepts in Open Community. Here, we talked to Velma Hart, CAE, an accomplished association executive with more than 20 years experience in nonprofit management, who was just recently appointed as Executive Director of Giving Initiatives and Alternatives and as CFO of B-Security Systems LLC.

Communities 182

Communities Issues Organization Mobile 182

SocialFish

JANUARY 4, 2011

WordPress is offering free daily post or weekly post inspiration. We’re always happy to help here at SocialFish, too, of course. Sometimes all you need is a little push and a little discipline… Our top tips for getting organized? 1. Read, read, read. Subscribe to association and other blogs relevant to your industry (if you don’t know where to start looking for them, start here.

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Lurker Case Study WordPress Study 182

SocialFish

MARCH 1, 2011

Feeling creative? Want a chance to win a $10,000 grant? All you have to do is write a poem describing your mission. To win, write an original four- to eight-line poem or stanza that reflects the work or mission of your nonprofit. No poets on staff? Ask your supporters or members to write a poem for you! This year’s Heart & Soul grant program , put on by the CTK Foundation, is offering the following awesome grants and other prizes: The 1st place winner will receive $10,000 and will h

Applications 182

Applications Blogger Education Project 182

SocialFish

FEBRUARY 9, 2011

I’m honored to have been asked to provide some answers to the following questions for B2B Blogging Trends , a white paper produced by Tony Karrer and Tom Pick, the guys behind the great social media for business site Social Media Informer : What do you see as key trends in B2B Blogging for 2011? If you’ve not started a blog yet, is 2011 the year to do so?

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B2B Trends Project Course 182

SocialFish

MARCH 14, 2011

Hybrid events, face-to-face experiences with a live streaming component for remote attendees, should be the norm. There are usually more reasons to include live streaming than exclude it. And, we’ll save those reasons for another post. 12 Question To Consider About Hosting A Hybrid Event. If you are considering a hybrid experience, here are 12 questions to answer before proceeding. 1.

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Eventful Questions Ustream Film 181

SocialFish

MARCH 9, 2011

This post is part of our regular series of Open Community case studies, in which intrepid association blogger and freelance writer Deirdre Reid will be digging into associations (and other kinds of organizations when relevant) who are living and breathing their open communities in the ways we describe in the book. If you have a case study to share, from the angle of any of the “big ideas&# in our little book, please contact us.

Case Study 180

Case Study Study Communities Joomla 180

SocialFish

FEBRUARY 20, 2011

I love Nina Simon, who writes the amazing blog Museum 2.0 and has written a book about the Participatory Museum. She’s also a great, energetic speaker. If you have some time on this lazy Sunday, please take 25 minutes to watch this video of her talking about the role of design (and specifically the role of what she calls “scaffolding&# and “constraints&# ) in getting people to participate in the activities of an institution – in this case, museum exhibits, both real-life

Communities 180

Communities Activities Video 180

SocialFish

FEBRUARY 24, 2011

Just randomly came across this 5-minute video about how the Public Relations Society of America uses social media. Not entirely sure what the reasons were for posting this (there’s no explanation in the post where I found it ), but what do you think? If you’re a PRSA member, is this accurate? Is it PR spin? Whether you’re a member or not, what do you think about associations explaining the value of social media for them?

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Social Media Video Examples 178

SocialFish

JANUARY 20, 2011

Bored of all the same old same old corporate social media examples? Yeah, us too. Our bud Danny Brown , a fabulous blogger and marketer who you may have heard of as one of the founders of the 12 for 12k challenge , is looking for social media success stories for his new e-book. If you’re a small staff association with good stories to share, or any size association whose small business members are finding success integrating social media, tell Danny about it here.

Social Media 178

Social Media Small Business Blogger Examples 178

SocialFish

MARCH 25, 2011

There was a question on an ASAE listserve last week from a Japanese AMC looking for online/mobile examples of what associations and nonprofits could do to help with Japanese relief efforts following the earthquake a couple of weeks ago. I scoured my Reader and fired off a few links (including some about social networks and tech companies and startups); and it seemed like a good idea to repost them here with a couple of additional ones I’ve seen since.

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Mobile SMS Startup Energy 177