Wed.Apr 06, 2011

SocialFish

article thumbnail

New #asaetech monthly chat for association techies!

SocialFish

I’m psyched to be the kickoff host for a brand spankin’ new #asaetech chat which will happen MONTHLY, on FRIDAYS from 3-4 pm EST starting this Friday April 8. Will you join me? The chat is aimed at association technology people, who could of course be from IT and any other department, but the topics will specifically be technology-related, as opposed to the more general association-management related #assnchat which happens every Tuesday at 2 pm.

article thumbnail

White paper on Social CRM for associations

SocialFish

Who owns Social CRM? Making member management social takes teamwork. We’ve just published our latest white paper, Social CRM for Associations: What association executives should know about applying social media to membership management. Social CRM refers to both a business strategy for managing customer relationships in the age of social media and also the evolving technology that helps organizations do this.