Sat.Nov 10, 2012 - Fri.Nov 16, 2012

Idaconcpts

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Importance of Telephone Eti­quette in Customer Service

Idaconcpts

At idaconcpts.com, we often cite that “Content is King” Why do we insist on that? Because that is what your customer wants. Listening to your customers should be at the top of your list. And one of the best ways to do that is by working the phones. Depending on the size of your business, you may take your own calls or have a calling center, but no matter the size anybody handling your customer calls needs to be aware of good customer etiquette.

Overview 127
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How to Use Powerful Content to Snare New Customers

Idaconcpts

Great content is an asset to any website. However do you really understand how to best use content to attract customers? I know how hard it can be to earn money online no matter how much time and effort you put into creating fantastic websites. Strategic Thinking. Money is not easy to attract online and you will most likely have a lot of competition in busy marketplaces.

Content 167
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Web Analytics that Stand Out from the Crowd

Idaconcpts

Launched in August 2010 by Edo Cohen and Ran Margalist, Seevolution aims to provide single platofrm to manage your site’s real-time analytics , click maps, and eye tracking. While other web analytic shops focus on a specific feature (e.g. CrazyEgg only provides with heatmap-related features), the Los Angeles-based company aims to provide a one-stop solution so that you don’t have to any other site.

Analytics 127