Mon.Jun 27, 2016

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Online Communication and Relationships: The Missing Skills

Spin Sucks

Online communication creates amazing opportunities for us as communications pros to connect with colleagues, clients, consumers, and communities through the online channels. However, we must use it as a tool and not a replacement for communication or relationship building. The post Online Communication and Relationships: The Missing Skills appeared first on Spin Sucks.

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3 Tools and 5 Tips To Help Your Employees Master Social Employee Advocacy

SocialFish

What is Employee Advocacy? Is your marketing team stressing out to get recognized on social media and engage with your audience? Employee advocacy can help relieve them – all it takes is 5 minutes of your employees’ time. The concept is simple, your employees will share content on their social media and as a result, increase both their own and the company’s reach. Awesome Tools.

PB127: How to Write in a More Personal and Engaging Voice

ProBlogger

Writing That Develops a Personal Connection With Your Readers. Have you ever felt a personal connection with a blogger who you’ve never met and have no real reason to feel a connection with?  . You read their blog day after day and in time come to feel like you know them—as if their blog posts are almost written as private messages to you. This has happened to me numerous times over the years.

Five Top-Rated Social Media Management Tools for 2016 [Infographic]

Webbiquity SMM

Guest post by Lilach Bullock. What is the “best” social media management tool out right now? Every social media manager has a preferred one that they always use, and it’s usually one of a handful of the top social media management tools on the market. They are also useful for monitoring certain keywords or conversations, and for analyzing your social media performance.

Drive Toward Social Intelligence Maturity

Propelling your organization to new levels of social intelligence skill and application is essential for maximizing the value of your listening and monitoring efforts.

PB127: How to Write in a More Personal and Engaging Tone

ProBlogger

Writing That Develops a Personal Connection With Your Readers. Have you ever felt a personal connection with a blogger who you’ve never met and have no real reason to feel a connection with?  . You read their blog day after day and in time come to feel like you know them—as if their blog posts are almost written as private messages to you. This has happened to me numerous times over the years.

6 ways social media can improve customer service

Socialmedia.biz

Post by Megan Totka. ChamberofCommerce.com. Your business probably already has a social media presence. Surely you’re using social media for marketing and branding purposes. Did you know that you can leverage social media to improve customer satisfaction and increase repeat business? If you’re smart, you’re always looking for the best ways to keep your customers happy. Calm down.

Get Your Social Media Inbox To Zero

The Social Media Hat

Social Media Get Your Social Media Inbox To Zero. Take Control Over Your Social Media Mentions And Messages. " If you don't know where you are going, you'll end up someplace else. " – Yogi Berra. Clearly Yogi wasn't talking about social media or social media tools, but I think it's the right sentiment nonetheless. Statista reports that the average social media user spent 106.2 the previous year.

How to Recover From Social Media Fails

Sprout Social

Every company’s worst nightmare is experiencing a social media fail. Whether it’s Tweeting something inappropriate, misusing a hashtag or auto-Tweeting users’ posts, the results can be catastrophic. In some cases, companies never recover from their setbacks. This article isn’t about the biggest social media fails of 2016. How to Avoid Social Media Fails. Research Hashtags.

Ignite Social Media Named Social Agency of the Year | Social You Should Know

Ignite Social Media

If you follow us via social, it’s no surprise that we took home the gold at this year’s 2016 Corporate Social Media Awards, being recognized as the Social Agency of the Year. That and more in this week’s Social You Should Know. Ignite Social Media Awarded Social Agency of the Year. None of this would be possible without our amazing team and our amazing clients, so a big thank you to all.